Hello everyone,

This is the support thread for PG3x v3.2.4.

UPDATE:
PG3x 3.2.4 has been fixed.

Did the upgrade. Polisy will not start! Did a hard boot. Can Putty in!

Help!!!!

4 minutes ago, 4481hoods said:

Did the upgrade. Polisy will not start! Did a hard boot. Can Putty in!

Help!!!!

Please check the PG3x log using:
tail -f /var/polyglot/pg3/logs/pg3-current.log

If you see nothing useful, please open a ticket, and attach the content of:
tail -n 200 /var/polyglot/pg3/logs/pg3-current.log

Same here PG3x not starting after upgrade, ticket opened.

Not sure how to send log. Need further instructions.

Here is the log i think!

polisy test.txt

We just identified the root cause and currently working on a fix.

For now, here's a temporary solution that should work.

SSH to your eisy and use these commands:
cd /var/polyglot
sudo service pg3 stop
sudo rm -rf node_modules
sudo pkg remove pg3x
sudo pkg install pg3x
sudo service pg3 onestart

15 minutes ago, bmercier said:

For now, here's a temporary solution that should work.

SSH to your eisy and use these commands:
cd /var/polyglot
sudo service pg3 stop
sudo rm -rf node_modules
sudo pkg remove pg3x
sud

That worked. 

Just now, 4481hoods said:

That worked. 

Thanks for the update, and sorry for the trouble.

If anybody still has problems, you can upgrade packages again. Problem has been solved.

I have been trying to update v3.2.4, but thus far without success.  I thought when I update my Polisy via the Upgrade Package command in the AC that Polyglot would also be updated along the way. This does not seem to be the case. What do I need to do here?

 

17 hours ago, waffles said:

I have been trying to update v3.2.4, but thus far without success.  I thought when I update my Polisy via the Upgrade Package command in the AC that Polyglot would also be updated along the way. This does not seem to be the case. What do I need to do here?

 

This means you are on PG3, not PG3x.

To upgrade PG3 to PG3x:

https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x

11 minutes ago, bmercier said:

This means you are on PG3, not PG3x.

To upgrade PG3 to PG3x:

https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x

Got it. Thanks!