bmercier Posted September 7, 2023 Posted September 7, 2023 Hello everyone, This is the support thread for PG3x v3.2.4. UPDATE: PG3x 3.2.4 has been fixed.
4481hoods Posted September 7, 2023 Posted September 7, 2023 Did the upgrade. Polisy will not start! Did a hard boot. Can Putty in! Help!!!!
bmercier Posted September 7, 2023 Author Posted September 7, 2023 4 minutes ago, 4481hoods said: Did the upgrade. Polisy will not start! Did a hard boot. Can Putty in! Help!!!! Please check the PG3x log using: tail -f /var/polyglot/pg3/logs/pg3-current.log If you see nothing useful, please open a ticket, and attach the content of: tail -n 200 /var/polyglot/pg3/logs/pg3-current.log
jjc Posted September 7, 2023 Posted September 7, 2023 Same here PG3x not starting after upgrade, ticket opened.
4481hoods Posted September 7, 2023 Posted September 7, 2023 Not sure how to send log. Need further instructions.
bmercier Posted September 7, 2023 Author Posted September 7, 2023 We just identified the root cause and currently working on a fix.
bmercier Posted September 7, 2023 Author Posted September 7, 2023 For now, here's a temporary solution that should work. SSH to your eisy and use these commands: cd /var/polyglot sudo service pg3 stop sudo rm -rf node_modules sudo pkg remove pg3x sudo pkg install pg3x sudo service pg3 onestart
4481hoods Posted September 7, 2023 Posted September 7, 2023 15 minutes ago, bmercier said: For now, here's a temporary solution that should work. SSH to your eisy and use these commands: cd /var/polyglot sudo service pg3 stop sudo rm -rf node_modules sudo pkg remove pg3x sud That worked.
bmercier Posted September 7, 2023 Author Posted September 7, 2023 Just now, 4481hoods said: That worked. Thanks for the update, and sorry for the trouble.
bmercier Posted September 7, 2023 Author Posted September 7, 2023 If anybody still has problems, you can upgrade packages again. Problem has been solved. 1 1
waffles Posted September 14, 2023 Posted September 14, 2023 I have been trying to update v3.2.4, but thus far without success. I thought when I update my Polisy via the Upgrade Package command in the AC that Polyglot would also be updated along the way. This does not seem to be the case. What do I need to do here?
bmercier Posted September 15, 2023 Author Posted September 15, 2023 17 hours ago, waffles said: I have been trying to update v3.2.4, but thus far without success. I thought when I update my Polisy via the Upgrade Package command in the AC that Polyglot would also be updated along the way. This does not seem to be the case. What do I need to do here? This means you are on PG3, not PG3x. To upgrade PG3 to PG3x: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x
waffles Posted September 15, 2023 Posted September 15, 2023 11 minutes ago, bmercier said: This means you are on PG3, not PG3x. To upgrade PG3 to PG3x: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x Got it. Thanks!
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