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udi_interface ERROR hue:connect: Cannot find Hue Bridge

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Hello, this is been a concern since we switched over to Polygot 3 where the Hue will work
for a couple of months and then it won't be able to find the bridge.
I'll do everything under the sun and then randomly it will work for a while and then it breaks again.
Can you please shed light on exactly why this is happening or how we can fix this
because I know I'm not the only person this is happening to..

 

Thank You very much! 

 

2023-12-05 11:26:55,627 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30
2023-12-05 11:26:55,627 MainThread udi_interface INFO __init__:<module>: UDI interface initializing
2023-12-05 11:26:55,627 MainThread udi_interface INFO __init__:<module>: User=0021b902651c_1
2023-12-05 11:26:55,628 MainThread udi_interface INFO __init__:<module>: Home=/var/polyglot/pg3/ns/0021b902651c_1
2023-12-05 11:26:55,628 MainThread udi_interface INFO __init__:<module>: Node Server Path=/var/polyglot/pg3/ns/0021b902651c_1
2023-12-05 11:26:55,628 MainThread udi_interface INFO __init__:<module>: PG3INIT=eyJ1dWlkIjoiMDA6MjE6Yjk6MDI6NjU6MWMiLCJwcm9maWxlTnVtIjoxLCJsb2dMZXZlbCI6IklORk8iLCJ0b2tlbiI6IkZNeUNxJnExeG9EcFRLZzEiLCJtcXR0SG9zdCI6ImxvY2FsaG9zdCIsIm1xdHRQb3J0Ijo4ODgzLCJzZWN1cmUiOjEsImlzUEczeCI6dHJ1ZSwicGczVmVyc2lvbiI6IjMuMi4xNiIsImlzeVZlcnNpb24iOiI1LjcuMSIsImVkaXRpb24iOiJGcmVlIn0=
2023-12-05 11:26:55,628 MainThread udi_interface INFO __init__:<module>: Loading interface module
2023-12-05 11:26:55,673 MainThread udi_interface INFO interface:<module>: Loading MQTT module
2023-12-05 11:26:56,193 MainThread udi_interface INFO interface:<module>: MQTT module loaded
2023-12-05 11:26:56,423 MainThread udi_interface INFO __init__:<module>: Loading udi_interface module
2023-12-05 11:26:56,424 MainThread udi_interface INFO __init__:<module>: Loading node module
2023-12-05 11:26:56,424 MainThread udi_interface INFO __init__:<module>: Loading custom module
2023-12-05 11:26:56,424 MainThread udi_interface INFO __init__:<module>: Loading isy module
2023-12-05 11:26:56,424 MainThread udi_interface INFO __init__:<module>: UDI interface initialized
2023-12-05 11:26:56,424 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.2.6 Starting...
2023-12-05 11:26:56,427 MainThread udi_interface.interface INFO interface:__init__: Initialization received from Polyglot V3 3.2.16 [ISY: 5.7.1, Slot: 1]
2023-12-05 11:26:56,427 MainThread udi_interface.interface INFO interface:__init__: Connect: Network Interface: {'addr': '192.168.1.97', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}
2023-12-05 11:26:56,427 Interface udi_interface.interface INFO interface:_startMqtt: Connecting to MQTT... localhost:8883
2023-12-05 11:26:56,428 Interface udi_interface.interface INFO interface:_startMqtt: Using SSL cert: 0021b902651c_1.cert key: 0021b902651c_1.key ca: /usr/local/etc/ssl/certs/ud.ca.cert
2023-12-05 11:26:56,428 MainThread udi_interface.interface WARNING interface:start: No node server version specified. Using deprecated server.json version
2023-12-05 11:26:56,429 MainThread udi_interface.interface WARNING interface:db_getNodeDrivers: huebridge not found in database.
2023-12-05 11:26:56,429 MainThread udi_interface.interface INFO interface:addNode: Adding node Hue(huebridge) [None]
2023-12-05 11:26:56,429 MainThread udi_interface INFO hue:__init__: Started Hue Protocol
2023-12-05 11:26:56,478 MQTT udi_interface.interface INFO interface:_connect: MQTT Connected with result code 0 (Success)
2023-12-05 11:26:56,479 MQTT udi_interface.interface INFO interface:_connect: MQTT Subscribing to topic: udi/pg3/ns/clients/00:21:b9:02:65:1c_1 - MID: 2 Result: 0
2023-12-05 11:26:56,522 MQTT udi_interface.interface INFO interface:_subscribe: MQTT Subscribed Succesfully for Message ID: 2 - QoS: (0,)
2023-12-05 11:26:56,624 Thread-2 udi_interface.custom INFO custom:_save: Sending data notices to Polyglot.
2023-12-05 11:26:56,625 Thread-2 udi_interface INFO hue:connect: Saved bridges information is not found
2023-12-05 11:26:56,625 Thread-2 udi_interface INFO hue:connect: No bridge configuration found, trying discovery...
2023-12-05 11:26:56,625 Thread-2 udi_interface INFO phue:connect: Attempting to connect to the bridge...
2023-12-05 11:26:56,626 Thread-2 udi_interface INFO phue:connect: Error opening config file, will attempt bridge registration
2023-12-05 11:26:56,688 MQTT udi_interface.interface INFO interface:_message: Successfully set key = notices
2023-12-05 11:26:56,730 Thread-5 udi_interface.interface INFO interface:updateProfile: Sending Install Profile command to Polyglot.
2023-12-05 11:26:56,731 Thread-5 udi_interface.custom INFO custom:_save: Sending data notices to Polyglot.
2023-12-05 11:26:56,770 Thread-2 udi_interface INFO phue:get_ip_address: Connecting to discovery.meethue.com/
2023-12-05 11:26:56,850 MQTT udi_interface.interface INFO interface:_message: Successfully set key = notices
2023-12-05 11:26:56,876 Thread-2 udi_interface ERROR hue:connect: Cannot find Hue Bridge
2023-12-05 11:26:56,917 MQTT udi_interface.interface INFO interface:_message: Profile installation finished
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