Hello, I purchased a Zwave Plus Switch and for some reason, only one of the outlets (Bottom)"works" when turning the outlet on/off via the admin console. The other one remains on 

 

I have the Button1 object added to the scene that would control the function at the specified time. 

Thanks for any guidance. 

S

What's the make and model of the switch?

What zwave controller are you using?

Are you trying to control both oulets via a scene, or just one of the oultets??

Edited December 10, 20231 yr by Techman

10 minutes ago, Techman said:

What's the make and model of the switch? -  GE Z-Wave Plus Duplex Wall Receptacle, Gen5

What zwave controller are you using? -   I am using the eisy running 5.7.1

Are you trying to control both outlets via a scene, or just one of the outlets?? - Yes, ideally, I am simply wanting to turn both outlets on or off at the time specified.

I have tried to control it manually ... Only one outlet is controlled. 

 

When you installed the outlet did you use S2 security?

When you try to turn the outlet on manually does the admin console show it as on even though it's still off?

Set you event viewer to level 3 and then try to turn on the outlets and post the event viewer results.

Edited December 10, 20231 yr by Techman

18 minutes ago, Silversop said:

GE Z-Wave Plus Duplex Wall Receptacle, Gen5

Only one of the outlets on this receptacle is Z-Wave controlled. The other is a pass-through outlet.

3 minutes ago, dbuss said:

Only one of the outlets on this receptacle is Z-Wave controlled. The other is a pass-through outlet.

Well I should have done more homework upfront. 

 

Thanks

 

S

3 minutes ago, Techman said:

When you installed the outlet did you use S2 security?

When you try tjo turn the outlet on manually does the admin console show it as on even though it's still off?

Set you event viewer to level 3 and then try to turn on the outlets and post the event viewer results.

Thanks for the help. Looks like I just needed to look into the device specs more....