error "connect to broker timeout"

[stevehoyt]

I have been running this nodeserver for months without issues. A couple days ago I noticed that the values are no longer being sent to the ISY. They are fine in the YoLink app

I checked the nodeserver log and am seeing this error.  See below.

I have rebooted my polisy and ISY and upgraded all modules to no avail.

Does anyone know where I should look to figure out what is causing it.

Thanks

 

@Panda88

[Panda88]

I have seen this as well - on more than 1 node server - I have restarted polisy and it went away,  Not sure what caused it  

Edited December 25, 2023 by Panda88

[stevehoyt]

i have updated everything, rebooted everything multiple times and it is still happening.

 

@Panda88 should I submit a ticket to UDI support?

[Panda88]

Did you do a power cycle?

Another option is to generate a new token in the yolink app

If not i would open a ticket

[Panda88]

You can also try a reinstall.  It may install files again

[stevehoyt]

@Panda88

UDI just logged in and took a look....The current best guess is that the payload being sent back is too large to get transferred before a timeout. They are investigating. I will let you know what I hear.

This all started around the time I added 2 new sensors to my yolink. That may explain it.

Edited December 26, 2023 by stevehoyt

[Panda88]

Can you message me you whole log.   I can see if there is something happening before the issue?

[stevehoyt]

Done check your messsages and let me know if you did not get the info

@Panda88