KeviNH Posted December 27, 2023 Posted December 27, 2023 New EISY, was initially working fine, after adding a couple of Z-Wave devices it would no longer bring up the add new device dialog, and after a reboot it now shows the "ZMatter Z-Wave not responding" error. Using the reboot menu item does not clear the error What is the correct way to resolve this -- is a power cycle the only fix?
Solution dbuss Posted December 27, 2023 Solution Posted December 27, 2023 19 minutes ago, KeviNH said: New EISY, was initially working fine, after adding a couple of Z-Wave devices it would no longer bring up the add new device dialog, and after a reboot it now shows the "ZMatter Z-Wave not responding" error. Using the reboot menu item does not clear the error What is the correct way to resolve this -- is a power cycle the only fix? My experience is power cycling is the best way to fix it. 1
skunkiechris Posted December 28, 2023 Posted December 28, 2023 A unplug/plug followed by IoX restart usually works as well.
KeviNH Posted January 7 Author Posted January 7 Lucky me, I have the EISY on a web-controlled smart plug, so I was able to remotely power-cycle it even though Z-Wave was offline. Shout out to "Digital Loggers" for their web-controlled smart plug -- DLI has been making smart power strips for decades, saved my bacon more than once.
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