New Insteon Outlet WR01

[kc4mne]

shows up as an unrecognized device. Any way to fix this?

[Techman]

Being that's it's a brand new product it's possible that the current controller firmware isn't programmed to recognize it.

You should submit a support ticket:  https://www.universal-devices.com/my-tickets

Edited January 1, 2024 by Techman

[Brian H]

If it is an ISY994i. There is no firmware updates for the new I3 modules.

Only the Polisy and EISY have updates firmware for I3 devices.