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Schlage Plugin Error

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Posted

Why am I getting this error?  

Screenshot 2024-01-11 131527.png

Screenshot 2024-01-11 131620.png

Solved by Goose66

Go to solution
  • Author

Believe so. The log shows polling.  This error happens randomly. 

Appears to be periodic REST call failure that I’m not handling gracefully. Since it’s an authorization error it’s also posting the notification that’s never getting cleared. 
if you can turn on debug logging and capture more info, I can release a new version that ignores the periodic error.

  • Author

Will do tomorrow. 

  • Author

Attached is the debug log and a clip of the error section for your review.

Screenshot 2024-01-11 131527.png

debug.log

  • Author

Is this error going to be resolved.  Have not heard anything since submitting the debug log.

@TUhl01  Did you send the log to the developer?? That is the best way to make sure they get it...

  • Author
23 minutes ago, tlightne said:

@TUhl01  Did you send the log to the developer?? That is the best way to make sure they get it...

The information is included in this thread. Look above. 

@TUhl01 I see it but that does not mean the developer is aware it is there. Not all developers babysit this forum. Just trying to help you out.

  • Author

In the post, he was the person that asked for this. 

  • Solution

I've had  put in a note to fix it in next release. But as I mentioned, it is a non-fatal connection error very infrequently returned from the Schlage API the plugin uses, and the data is updated on the next poll. But it adds the notification when the error occurs. So even though it's logged as a warning and the plugin recovers on the next poll, the notification just hangs out until you clear it. Shouldn't cause any issues in the operation of the plugin.

  • Author
12 hours ago, Goose66 said:

I've had  put in a note to fix it in next release. But as I mentioned, it is a non-fatal connection error very infrequently returned from the Schlage API the plugin uses, and the data is updated on the next poll. But it adds the notification when the error occurs. So even though it's logged as a warning and the plugin recovers on the next poll, the notification just hangs out until you clear it. Shouldn't cause any issues in the operation of the plugin.

Thanks - Topic Closed

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This topic is now closed to further replies.

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