has no power but i still get this

What's the device you're trying to remove? Is it battery or a/c powered?

Have you tried a  controller reboot

Edited January 20, 20241 yr by Techman

battery - blinds motor

 

Did you put the blinds motor into the linking mode before trying to remove it?

 

Edited January 20, 20241 yr by Techman

You can also try, under the Zwave menu, remove failed node

placed the isy in exclude - then pressed the button - nothing

used the 'remove failed node' and get the above

 

Have you tried removing/exluding the device rather than just the node

Did you try rebooting ISY

Edited January 20, 20241 yr by Techman

not sure what the difference is - this is what the devices look like

i think this one was added twice - and i might have a battery problem - it should be fully charged but i powered it with the charging device and it might be responding - it might be that i included it with it plugged in and it is not seen as a battery powered device

lemme look at x-ray

 

Is the motor working correctly?

If you only have one motor and it's showing up twice, then try a reboot. If the reboot doesn't correct it then delete the duplicate motor entry.

Edited January 20, 20241 yr by Techman

using the motor control node

the device stopped responding so i was replacing it - worked fine for a week - then nothing - no responding at all - so i was going to replace it - after removing the failed node

 

Rather than removing the node, can you remove the device.

Are you trying to replace the existing motor with a new motor

 

yes - but have never used the replace on a z-wave

how do i remove the device rather than the node?

 

First plug the battery charger into the motor, then in the zwave menu click on remove a zwave device and then put the motor into the linking mode.

I'm assuming that your controller is a eisy/polisy and you're using the Zmatter dongle

oh - yes - i tried that - no response

i am using the eisy with whatever radio it uses for z-wave - i do NOT have 'zmatter'' enabled (whatever that is)

i do have z-wave enabled

 

tried exclude device with it plugged in - it excluded

might be the battery - i'll replace it

 

1 minute ago, RPerrault said:

tried exclude device with it plugged in - it excluded

might be the battery - i'll replace it

 

I had that happen with one of my motors, the self contained battery failed and I had to replace the entire motor.

Glad you were able to exclude it.  Is the battery removable or do you have to replace the entire motor.

the battery is its own unit - plugs into the motor - i have extra units that i can rob a battery from

 

thanks for talking me through it