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Programs not showing up

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Posted

Hi-

I recently got a new computer (Lenovo T14s) and installed the latest java and iox launcher, however the programs don't load, even though the rest of my devices/nodes do.  I attempted to clear the cache, update java, reinstall, change resolution, however cannot seem to get the programs to show up.  I updated java and the launcher on my older laptop and they appear just fine.  Not sure what would be preventing programs from showing up on a brand new java and Iox installation.  My launcher and firmware are both 5.8.0.  Attaching screenshots outlining the issue.

Curious if any of you have had this issue and if so, how you may have gotten past it.  My laptop is new, but its not a netbook or cheap laptop so wouldn't expect anything weird with it.   

I opened a support ticket as well, but wanted to reach out to group as well to see if anyone else has come accross this.

Thanks!

 

Chris

javaupdate.png

javaversion.png

ioxversions_redacted.png

isydesktop_redacted.png

isyio_redacted.png

isyioprograms_redacted.png

  • Author

Nevermind.  As always seems to be the case, after trying about everything and opening a case, I found the answer soon after - I needed to update my Java heap to 512.  

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