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UDI support policies on 2nd hand units?


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Posted

Long time ISY994i user here.  What are UDI's policies are regarding second hand units?  I may have a chance to get a used EISY and/or Polisy and wondering if it's possible to transfer them to me and if so is there a charge for this?  Thanks.

Posted

UDI supports the Polisy and the EISY, the ISY994 is no longer supported.

There's no charge for technical support for the UDI products.  There's really nothing to transfer unless you subscribe to the UD Portal which is required if you want to interface with some 3rd party products

Be sure to factory reset any used products you obtain.

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