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Carriage Return and Line Feed in email customizations ignored


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I'm running IoX v.5.8.4 on my eisy. When I receive the output of an email customization, the text is run together, as if the carriage returns are being ignored. Blank lines (line feed) are also being ignored. I am not explicitly putting any control codes for CR or LF  in my email customizations, but I have never had to in the past?

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14 hours ago, Techman said:

Select HTML as the message format

For a carriage return add "<BR>" to the end of the line

Thank you, yes, if the format is changed to "html" , and html tags added, that is a workaround. I opened a ticket for the behavior when "text" format is selected, and Michel responded that it is a known issue and "already fixed for the next release in 3 weeks."

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