Setup assistance - 4 thermostats

[joeria]

Hi @Goose66,

Thanks so much for writing this!  I have installed (and dented and reinstalled) the trial today.  The authentication went very smoothly.  I have four thermostats in the house.  2 heat only, 1 cool only and one Heat & Cool.  On discovery it shows 5 nodes, the house and the four thermostats.  For 3 of the thermostats all the data elements are listed below the node entry and load fine into the iox.  For the heat & cool thermostat it shows in the PG3x screen with the first line looking just ;ike the others with its unique name, a unique address and in the hint column, the same hint as the three other thermostats but with a trailing ".0".  There are no other lines and this thermostat does not load in the iox admin console.  Again, I deleted the node and reinstalled it into a new slot but the condition is the same. 

I'd appreciate any advice or insight.

Thanks again!

Joe

[Goose66]

Can you send a screen shot of the Nodes screen from the PG3x Dashboard? Also, change the Log Level to “Debug” for the plugin, restart the plugin, then DM me a log package.