Polling error

[vspete]

Just installed the plug-in (1.12.2). After startup completed, the eISY was correctly populated with my shades and scenes. However, no status or controls are available in admin console.  the PGx plug-in log shows the following errors :

2024-09-15 10:50:09.585 Thread-2707 (poll) udi_interface INFO Controller:getHomeG2: getHomeG2 gateway good 192.168.46.37, ['192.168.46.37']

2024-09-15 10:50:09.667 Thread-2707 (poll) udi_interface INFO Controller:updateAllFromServerG2: rooms = [35548, 14454, 18230, 51882, 4711, 5942, 22692, 41649, 39979, 14194, 40449, 59435, 54655, 34988]

2024-09-15 10:50:09.762 Thread-2707 (poll) udi_interface INFO Controller:updateAllFromServerG2: shades = [53098, 10015, 53439, 13409]

2024-09-15 10:50:09.851 Thread-2707 (poll) udi_interface INFO Controller:updateAllFromServerG2: [59315, 46541, 3024, 46928, 50762, 41272, 1496, 22300, 1604, 27025]

2024-09-15 10:50:09.851 Thread-2707 (poll) udi_interface INFO Controller:updateAllFromServerG2: updateAllfromServerG2 = OK

2024-09-15 10:50:09.851 Thread-2707 (poll) udi_interface INFO Controller:poll: event(total) = [{'evt': 'home', 'shades': [53098, 10015, 53439, 13409], 'scenes': [59315, 46541, 3024, 46928, 50762, 41272, 1496, 22300, 1604, 27025]}]

2024-09-15 10:50:19.465 Thread-2738 (poll) udi_interface INFO Shade:events: shortPoll shade 53098 update

2024-09-15 10:50:19.465 Thread-2739 (poll) udi_interface INFO Shade:events: shortPoll shade 10015 update

2024-09-15 10:50:19.465 Thread-2740 (poll) udi_interface INFO Shade:events: shortPoll shade 53439 update

2024-09-15 10:50:19.465 Thread-2741 (poll) udi_interface INFO Shade:events: shortPoll shade 13409 update

2024-09-15 10:50:19.465 Thread-2742 (poll) udi_interface INFO Scene:events: shortPoll scene 59315 update

2024-09-15 10:50:19.465 Thread-2743 (poll) udi_interface INFO Scene:events: shortPoll scene 46541 update

2024-09-15 10:50:19.465 Thread-2744 (poll) udi_interface INFO Scene:events: shortPoll scene 3024 update

2024-09-15 10:50:19.466 Thread-2745 (poll) udi_interface INFO Scene:events: shortPoll scene 46928 update

2024-09-15 10:50:19.466 Thread-2746 (poll) udi_interface INFO Scene:events: shortPoll scene 50762 update

2024-09-15 10:50:19.466 Thread-2747 (poll) udi_interface INFO Scene:events: shortPoll scene 41272 update

2024-09-15 10:50:19.466 Thread-2748 (poll) udi_interface INFO Scene:events: shortPoll scene 1496 update

2024-09-15 10:50:19.466 Thread-2749 (poll) udi_interface INFO Scene:events: shortPoll scene 22300 update

2024-09-15 10:50:19.466 Thread-2750 (poll) udi_interface INFO Scene:events: shortPoll scene 1604 update

2024-09-15 10:50:19.466 Thread-2751 (poll) udi_interface INFO Scene:events: shortPoll scene 27025 update

2024-09-15 10:50:19.467 Thread-2742 (poll) udi_interface ERROR Scene:events: scene event error sid = 59315

2024-09-15 10:50:19.467 Thread-2743 (poll) udi_interface ERROR Scene:events: scene event error sid = 46541

2024-09-15 10:50:19.467 Thread-2744 (poll) udi_interface ERROR Scene:events: scene event error sid = 3024

2024-09-15 10:50:19.467 Thread-2745 (poll) udi_interface ERROR Scene:events: scene event error sid = 46928

2024-09-15 10:50:19.467 Thread-2746 (poll) udi_interface ERROR Scene:events: scene event error sid = 50762

2024-09-15 10:50:19.468 Thread-2747 (poll) udi_interface ERROR Scene:events: scene event error sid = 41272

2024-09-15 10:50:19.468 Thread-2748 (poll) udi_interface ERROR Scene:events: scene event error sid = 1496

2024-09-15 10:50:19.468 Thread-2749 (poll) udi_interface ERROR Scene:events: scene event error sid = 22300

2024-09-15 10:50:19.468 Thread-2750 (poll) udi_interface ERROR Scene:events: scene event error sid = 1604

2024-09-15 10:50:19.468 Thread-2751 (poll) udi_interface ERROR Scene:events: scene event error sid = 27025

 

This sequence repeats at every shortpoll interval. Any help would be greatly appreciated.

[sjenkins]

So, looks like you have one G2 gateway & it is good & it is finding a list of shades & scenes.

Your lists don't look quite right.

Do you really have 14 rooms in the app, with only 4 shades and 10 scenes?

So you either really have 14 rooms and the plugin is not finding all the shades/scenes or the app has a bunch of empty rooms which may be messing up the sifting of the arrays

I don't have a G2 so all my troubleshooting has been with a few users;  I need to ask some questions.

Can you look at what you have in the power view app and report back what's there.  Even feel free to delete rooms or scenes you are not using.

Let me know what are the numbers of rooms, which have what shades.  And the scenes you have.  Also if you are using the multi-room scene option (the scene spans rooms).

thx

 

Edited Sunday at 06:58 PM by sjenkins