Ristin Posted October 24 Posted October 24 On Monday remote access was working. Last night I discovered remote access was not working and as of this morning still isn't working. UD Mobile is running on an iPhone 14 Pro, AT&T is the provider. All other internet related items work correctly on the phone. I have made no changes to my EISY, UD Mobile or my network/internet setup. When I attempt attempt to test remote access or try to use a device remotely, I receive a popup stating: ERROR - There are no proxies available. I am unable to access my EISY from the Portal webpage. After login the main page shows my EISY and has a green light but clicking any of the tools generates an error. Clicking ISY Web Access I get - Error accessing /rest/status: Internal Server Error. Clicking ISY information gets me an HTTP Error 500 My Portal license is valid. When connected to my home network via wifi, everything works as normal.
Ristin Posted October 24 Author Posted October 24 Disregard. I rebooted the EISY and all has returned to normal. 1
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