Z-Wave remote wake-up every three minutes

[walkman9999]

Hello - 

New to Z-wave, but I see in the event viewer and the log that EISY is (attempting to?) waking-up the Z-Wave remote I use for Somfy blinds every three minutes. This seems excessive, but I'm not really sure if the remote responds to these requests. I'm concerned that it will lead to short battery life for the remote.

I see that I can make changes to this interval on EISY by selecting the remote and setting the interval but I don't know what the comm are for and if changing the interval is a good idea. 

Anyone shed any light?

TY

 

Log:

Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:24:21	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:27:22	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:27:22	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:30:23	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:30:23	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:33:25	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:33:25	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:36:26	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:36:26	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:39:27	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:39:27	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:42:29	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:42:29	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:45:30	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:45:30	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	100%	Mon 2025/03/03 00:48:32	System	Unknown
Main House / Shades / ZY 003 Shade_Remote / ZY 003 Wake Up	Status	0%	Mon 2025/03/03 00:48:32	System	Unknown

Edited Monday at 07:22 PM by walkman9999
clarified, "attempting to" since not sure if it is successful

[Techman]

What interface are you using between the shades and the EISY, i.e. ZRTSI

[walkman9999]

4 hours ago, Techman said:

What interface are you using between the shades and the EISY, i.e. ZRTSI

Edit: The motors on the blinds are "native" z-wave. I don't know if they have a built-in gateway between RTS and Z-wave or are actually z-wave, but there are no external gateways and they pair using Z-wave protocol.

I'm not sure. I tried to look up in the spec sheet, but blinds were purchased thru Costco so not sure model of Somfy motors. Is there a way to tell? 

Not sure if relevant, but the blinds are paired with Z-Wave include command to both the supplied remote and the EISY, and the remote was paired the same way with EISY.

Edited Tuesday at 12:23 AM by walkman9999
Comments updated. More research into my blinds shed some light.

[Techman]

Somfy has always used a technology called RTS (Radio Technology Somfy) which is an RF protocol. It's also possible that the Somfy RF technology uses Zigbee. I'm not aware of a Zwave Somfy motor.

The Somfy blinds always required a RTS to Zwave interface. It's possible that whoever installed your blinds also installed an interface. It's probably  best to speak with your installer. 

How are you controlling your blinds, are you only using the battery operated remote that came with the motors?

 

[walkman9999]

Sorry, I made a late edit.
 

I installed the blinds right from the box with no external GW. Looking at the Bali website, they tout “native” Z-wave as a feature and the remote that shipped with the blinds has a Z-Wave Plus sticker. 

[Techman]

Do you have Bali or do you have Somfy blinds? In your previous posts you mention Somfy, and in your last post you mention Bali.  They use different protocols. I'm only familiar with Somfy.

[walkman9999]

Had some problems looking for documentation because of this exact issue. They are Bali blinds, with Somfy motors. 

[Techman]

Appartently Bali incorporates ZDMI technology into the somfy motors. Here's what I've found. As to why your remote is waking up every 3 minutes, I don't have an answer. It's best to talk to Bali customer service.

 

Somfy makes a Z-Wave Digital Motor Interface (ZDMI) that converts Z-Wave signals into motor commands for Somfy motors. The ZDMI can be used to retrofit existing motorized window coverings. 

 

How does the ZDMI work?

• The ZDMI connects directly to the motor for power 
• It receives Z-Wave transmissions from a home automation system 
• It converts the Z-Wave transmissions into motor control commands 
• It receives feedback from the motors and sends it back to the Z-Wave network 

ZDMI compatibility

• The ZDMI is compatible with Somfy's Sonesse 50 ILT2 (AC) and Sonesse 30 RS485 (DC) motors 
• It can be used to integrate Z-Wave control to existing motorized window coverings 
• It can be used to control up to one motor at a time 

ZDMI technical specifications Maximum range: 75 feet, Operating temperature range: Ambient, Frequency: 908 MHz,

[walkman9999]

TY. That is helpful, I'll give them a call.

I see on the forums that they have been pretty good at solving problems. Will report back.

[walkman9999]

I called Bali and spoke to their motorization team. They offered a suggestion about resetting the remote to factory default which I will try, but there we're unable to provide specific information on the protocol-level stuff.

I found a thread in another home automation forum that references the same problem. No solution is provided. 

Meanwhile, I've set the wake interval to 86400 (24h) via console and I see the write has taken place, but the interval still seems to be 3 minutes. I'm trying to understand the nature of the command/response. the comms are pasted below.

It looks like a command ("D2D Event") is sent from one side, and a response ("ZY003_199") is sent, presumably in return. The remote is listed in console as ZY003_199. Can anyone tell me if this is the EISY initiating the polling or the remote?

Also, I'm still unclear if it necessary to have the remote paired with EISY to allow both to control the blinds. Seems like both EISY and remote need to be paired to the blinds, but unclear about the remote-EISY pairing.

Any help appreciated!

This log repeats every 3 minutes:

Wed 03/05/2025 10:52:45 : [D2D EVENT       ] Event [ZY003_199] [ST] [100] uom=51 prec=0

Wed 03/05/2025 10:52:45 : [ZY003_199       ]            ST 100 (uom=51 prec=0)

Wed 03/05/2025 10:52:45 : [D2D EVENT       ] Event [ZY003_199] [DON] [100] uom=78 prec=0

Wed 03/05/2025 10:52:45 : [ZY003_199       ]           DON 100 (uom=78 prec=0)

Wed 03/05/2025 10:52:45 : [D2D EVENT       ] Event [ZY003_199] [ST] [0] uom=51 prec=0

Wed 03/05/2025 10:52:45 : [ZY003_199       ]            ST   0 (uom=51 prec=0)

Wed 03/05/2025 10:52:45 : [D2D EVENT       ] Event [ZY003_199] [DOF] [0] uom=78 prec=0

Wed 03/05/2025 10:52:45 : [ZY003_199       ]           DOF   0 (uom=78 prec=0)

 

[Techman]

Is the battery operated remote the only option you have to connect your blinds to the EISY. Can you connect your motors directly to the EISY without the remote.

I'm thinking that the remote is the Zwave to the Somfy RTS interface, and if that's the case then your remote needs to wakeup in order to report the blind status to the EISY, which is why it wakes up every 3 minutes.

[walkman9999]

I'm not sure of the comms, I think you're probably right that the remote, blinds and EISY all need to know what each other are doing. It doesn't seem that I can affect the polling interval via EISY anyway, when I change wake-interval it doesn't affect the comms.

The downside is that the remote battery loses about 1% a day which gives the batteries about a 3 month lifespan. 

If anyone finds this thread and has some info, I'll be standing by. In the meantime, @Techman, I appreciate the feedback.

[tlightne]

@walkman9999 I gave up on my remote because of the battery issue. I just use UD Mobile to operate Balli/Zwave shades independant of my Eisy.