Unable to Run Start.jnlp

[Florida Joel]

I run the upgrade packages from the configuration tab on my eisy.  Got the message to reboot which I did.  I cleared java cache (all 3 boxes checked) while system was rebooted.  I then downloaded the a new start.jnlp file. (https://isy.universal-devices.com/start.jnlp).

When I try to run the start.jnlp file I am asked what program to use.  I told it to open with javaws.exe but nothing happens.

I am on Windows 11

Any help anyone could provide would be greatly appreciated.

[Techman]

Verify that you have the latest Java version, 1.8.0_45

Try clearing your Java cache again, then download the IoX Launcher. The launcher should automatically open the Admin Console without having to ask you what program to use

[Florida Joel]

Techman,  Thanks for the reply. Yes my java is on 1.8.0_45.

I have cleared Java cache again then downloaded the ioX launcher using this link: https://isy.universal-devices.com/start.jnlp. Again when attempting to run  start.jnlp, my computer asks me for the program to use to open it.  I choose javaws.exe and nothing happens.

[Techman]

Right click on the IoX Launcher, then click on properties and post the data in the "target" field.

 

[Florida Joel]

Opens with field shows Unknown application.

 

[Florida Joel]

Techman,

Before I started all of this I save my iox launcher icon on my desktop to a folder I keep for emergencies.  I brought that icon back to my desktop and I am able to connect to my eisy now.

 

[Techman]

Try rebooting your computer, then clear your java cache amd download the launcher again

https://isy.universal-devices.com/start.jnlp

If that doesn't work then it's possible your firewall is blocking  the launcher application. Take a look at these two links.

Universal Devices, Inc. Wiki

Universal Devices, Inc. Wiki

[Florida Joel]

Techman,

Since I couldn't run start.jnlp, I didn't have a IOX Launcher created.

I just now looked at my one save in my backup directory and see the target field shows "C:\Program Files\Java\jre1.8.0_451\bin\javaws.exe" -localfile -J-Djnlp.application.href=https://isy.universal-devices.com/launcher/isy.jnlp "C:\Users\Joel\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\7f87040e-2e6e8a70"

[Florida Joel]

Techman,  Thanks for all your help.  I followed the instructions from your post and after going through my java settings and setting it up according to the article, I was able to create an IoX Launcher on my desktop.  All is great.

Again many thanks for your assistance.