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locked out from the admin console after upgrade

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Posted

I did the following:

  1. Take a backup of your IoX (Admin Console | File | Backup IoX)
  2. Take a backup of your plugins (PG3x Dashboard | System | Backup/Restore)
  3. Upgrade Packages (the Admin Console | Configuration tab | Upgrade Packages button)

After the system came back, I tried to login to the admin console with "admin/admin" and it gave me a "[LIB_ERRORS-403]" error.

I then tried to ssh into the command line and that still works.  It also still works from the iOS application.  The PG3 webpage works as well.

Is there any way to reset things so that I can get back into the admin console?

Solved by Techman

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Thanks, that got me in.
How do I remove the old,broken link (or should I)?  The "Delete" button seems to be greyed out.
The post you linked to says that port 8443 will go away at some point.

3 hours ago, TomJ said:

Thanks, that got me in.
How do I remove the old,broken link (or should I)?  The "Delete" button seems to be greyed out.
The post you linked to says that port 8443 will go away at some point.

FYI the login box of AC will be more obvious with regards to which creds to use.

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