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Matter device will not respond after reboot

DonM
in ZMatter

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Posted

I have a number of matter devices paired to both eisy and Alexa. Initially if I make a change to the device on-off state in Alexa, the matter device will make the change in the eisy. However, if I reboot the eisy, the matter device will no longer make the change made by Alexa. In eisy, I can still control the matter device.

If I delete the matter device and re-pair it to the eisy via the code from alexa, the matter device will note the state change in eisy.

Is there something I can do to correct this issue?

Don Meddick 

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.