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Zooz Zen71 cannot associate

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Posted

I am trying to temporarily user an older ISY994 and have issues getting the Zooz Zen71 switches to join my Z- Wave network..

I was able to get an older Aotech binary switch online, but these do not seem to be visible within discovery even when the other switch is close - ideas?

For association, the directions indicate 3x the top paddle.  I also tried excluding, etc. no dice.  The ISY994 just does not see it.

I have the Z-wave board (500 series - I believe) - without the antenna.

Thank you!

Steve

Try doing a factory reset on the switch, then an exclusion, inclusion on the ISY

HOW TO FACTORY RESET THE ZEN71

  • Press and hold the lower paddle for 10 seconds or more until the LED indicator starts blinking.
  • Release the paddle and immediately after, tap the lower paddle 5 times to complete the reset.
  • The LED indicator will flash blue 3 times and turn red for 3 seconds to confirm a successful reset.
  • Author

Thanks @Techman - turned out to be distance from the hub!

I was thinking that another zwave device could do the inclusion, but I guess not. So I end up running long ethernet cables across the house temporarily -

Not sure what type of repeater also allows for new devices to be added...

Being that Zwave is a RF Mesh network you should add a range extender placed about 20 feet from the ISY

The Zooz ZAC38 is an extender/amplifier that should fix your problem

Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House

The ZAC38 has a built-in battery that will power the extender in the event of a power failure. This is a great feature if your ISY is on a UPS.

Edited by Techman

  • Author

Thanks - so I assume that devices that act as repeaters will not work, but instead a range extender is needed?

All a/c powered Zwave devices act as repeaters, however if they're installed in a wall their RF range is somewhat compromised.

The advantage of the ZAC38 is that it's both a range extender and an amplifier. Being that it's a plug-in device its antenna is external which benefits it coverage. It also has the 800 chipset which has greater range than the older 500 and 700 series.

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