What to expect from non-toggle off

[paulw]

I have set up a button on a kpl to non-toggle off.

 

I am still seeing the led turn on and off with each push, and the following events for a double push.

 

Mon 11/29/2010 06:19:37 PM : [ 12 C1 31 5] DON 0

Mon 11/29/2010 06:19:37 PM : [ 12 C1 31 5] ST 255

 

Mon 11/29/2010 06:19:39 PM : [ 12 C1 31 5] DOF 0

Mon 11/29/2010 06:19:39 PM : [ 12 C1 31 5] ST 0

 

I was expecting no led, and an off for each push. Am I expecting wrong?

 

 

 

[LeeG]

The KeypadLinc button is not in non-toggle mode. After setting the mode try pulling the air gap switch for 30 seconds. Be sure not to push it in past flush to avoid an unexpected factory reset. Did not think toggle mode changes required a power cycle. What firmware level is the KeypadLinc?

 

EDIT: also is the KPL in 6 button or 8 button mode

 

EDIT: I tested a 6 button KPL at v36. Set button C to non-toggle Off mode, after cycling the button once the LED is Off. It flashes when pressed then remains Off. In non-toggle On mode, after cycling the button the LED is On. If flashes when pressed returning to On.

[paulw]

Lee,

 

It is a 2486 v36. Tried the 30 second power down, no change. LED still toggles on and off.

 

ISY shows it as non-toggle off (set via ISY).

 

If there are no know issues, I will do a factory reset and restore.

 

ISY 2.7.15

[LeeG]

I did not run 2.7.15 long enough to know if there was a problem at that level. I am running 2.8.6. It was not necessary to air gap the v36 level. Had to press the button twice to get it into the proper configuration after setting the non-toggle mode. You are selecting the button in the toggle popup before changing modes?

 

Perhaps someone running 2.7.15 can verify at that image level.

[paulw]

Possibly time for me to upgrade firmware.

 

Yes, I selected the button before changing mode, and bringing up the popup again reflects the "change".

 

Have to move along for tonight, will report back tomorrow with the restore, and or upgrade effects.

[paulw]

OK, back in the AM.

 

A reset and restore of the device did not correct the problem.

 

My question now is this a possible firmware issue, or a device problem? Or, something else...

[LeeG]

paul

 

Next step would be to run Event Viewer in Change level 3 – Device Communications Events. The following trace is from 2.8.6 using 2486D 6 button KeypadLinc Dimmer at v36, setting Secondary Button C to non-toggle Off mode.

 

Tue 11/30/2010 09:36:24 AM : [15 9A F9 1 ] Memory : Write dbAddr=0x0249 [10]

 

Tue 11/30/2010 09:36:24 AM : [iNST-ACK ] 02 62 15.9A.F9 1F 2E 00 01 08 10 00 00 00 00 00 00 00 00 00 00 00 06 (00)

 

Tue 11/30/2010 09:36:25 AM : [iNST-SRX ] 02 50 15.9A.F9 12.9F.E4 2B 2E 00 (00)

 

Tue 11/30/2010 09:36:25 AM : [standard-Direct Ack][15.9A.F9-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

 

Perhaps posting your trace for comparison.

 

Lee

[paulw]

Lee,

 

Thanks, will post the results when I get home tonight.

[Illusion]

LeeG,

 

I will be most interested if his level 3 event viewer trace shows using Peek/Poke instead of the 2E extended command for this function for this switch.

 

If indeed it does show this it will be an exact duplication of the problem you helped me solve in this thread:

 

http://forum.universal-devices.com/view ... 9743#19743

 

My solution was to switch to device detected link management mode, change the toggle mode, and then switch link management mode back to automatic.

 

Or you can manually get the button to go to non-toggle mode by following the tap method from the device user manual. This has always worked for me.

[paulw]

Well, here is my level 3. I had reset all to toggle before starting the log. This was from just setting "c" to toggle off.

 

Tue 11/30/2010 06:22:16 PM : [12 C1 31 1 ] Memory : Write dbAddr=0x0249 [10]

 

Tue 11/30/2010 06:22:18 PM : [12 C1 31 1 ] Memory : EPROM Refreshed

 

I should also note that at this time I do not have any links to the c button.

[LeeG]

The level 3 trace shows the ISY did not actually issue a command to make the change. I guess at 2.7.15 the Event Viewer trace does not show all the activity but if that trace reflects actual events, nothing was actually written to the KeypadLinc. You can try what lllusion did, switch the link management mode and do the toggle mode change again, being sure to change the link management back to automatic regardless of the success or failure of the next button mode test. Another option would be to move to 2.8.6.

 

Exactly what type of Keypadlinc and 6/8 button mode are you using. Another variable could be something different is done with a relay KPL versus the dimmer I am testing with. I don't think 6/8 button mode would matter but I will try that option if that is what you have.

[paulw]

Changing link mgt mode made the difference for me!

 

It is a 2486D v36 6 button unchanged.

 

Appreciate the help from you both!

[LeeG]

Paul

 

Great news. Thanks Illusion.

 

Be sure to go back to Automatic mode. That is the exact device I am using on 2.8.6 so you can expect things to work better if/when you upgrade.

 

Lee