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Backup/Restore does not work


rm1505

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Posted

I just got a new ISY-99i with the X-10 software add-on. After completion of the first programs I tried to do a backup and got these error messages:

 

Could Not Create Zip File

Could Not Retrieve File/CONF/UDFLPL.XLM

 

How can I correct that situation?

Posted

Which firmware version of the ISY are you running? I think I saw that one of the latest versions had a known bug which precluded backup operations.

Posted

From memory (not certain). At the admin panel, check under help, about, (or similar). You should see version something like 3.1.6, or 2.8.16, or something like that.

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