MobiLinc HD and 3.1.9

[rlebel]

With 3.1.9 MobiLinc HD on my iPad seems to work fine, but MobiLinc HD on my iPhone takes forever to do a full download sync then shows no devices, programs, nothing! Both iPad and iPhone on WiFi, same network as ISY.

[rlebel]

Further testing this morning I could not reproduce the problem, testing on both 3G and WiFi.

[InsteonNut]

Thanks rlebel for the followup, would you confirm something for me?

 

Would you check your settings and report back the following:

 

Do you have both HTTP and HTTPS IP/Port information filled out?

Do you have the connect method set to Auto?

If Connect Method is set to Auto is MobiLinc detecting HTTP or HTTPS for the connect method?

 

Thanks,

Wes

[rlebel]

Local http:// 10.0.1.20

Local port: 80

Secure https://maxbeach.homeftp.net

Secure port: 43443 (redirected by my router)

Connect method: auto

 

Detects http for local, https for 3G

[InsteonNut]

Thanks rlebel,

 

This is the correct MobiLinc behavior, but I wouldn't be surprised if MobiLinc is unable to auto-detect HTTP at some points throughout the day. I'm working with UDI this morning to narrow in on a network change in 3.1.9 that sometimes prevents MobiLinc from auto-finding the ISY. Just so that you are aware in case you see the behavior change.

 

Wes

[dstanley]

My iPad will not work outside of my network now with 3.1.9 on my ISY - all was fine before this firmware update.

When I am outside my network I guess MobiLinc cannot find my ISY - Notice no ON or OFF indicators!?

 

[InsteonNut]

Hi dstanley,

 

The 3.1.9 issue is only affecting local Wi-Fi auto detect. Your issue is most likely caused by the ISY rebooting after the firmware upgrade and the ISY being assigned a different IP address. This would cause the router to not be able to route external requests correctly since the ISY now has a different IP address.

 

Please double check your router's port forwarding settings and confirm that all IP address and port settings are correct in the router for your ISY's current IP address.

 

Wes

[dstanley]

Hmmm ... My ISY has the same address and seems to work fine on my own wireless and also on 3G when I am at home.

The screen shot was on my wifi at my work ... I need to try 3G from my work to see what happens.

This is weird!?

 

Edit:

Ok ... It does NOT work on 3G ... I was wrong ... It can't find the UUID of the controller

[InsteonNut]

Hi dstanley,

 

Can you confirm your router's port forwarding settings? Just to rule out any IP changes in the router/ISY. That would explain why you can't reach your ISY over 3G if you router is now misconfigured for some reason.

 

Thanks,

Wes

[rlebel]

Hi dstanley,

 

Can you confirm your router's port forwarding settings? Just to rule out any IP changes in the router/ISY. That would explain why you can't reach your ISY over 3G if you router is now misconfigured for some reason.

 

Thanks,

Wes

 

And, do you access your home through a properly operating DNS, or a static WAN address?

[dstanley]

I am connecting over a static IP address to my ISY. Using dd-wrt firmware on a Netgear router. Ports are forwarded to my ISY which also has a static IP on my network. Absolutely no problems with previous ISY firmware - this seemed to have happened with 3.1.9 firmware - probably NOT a MobiLinc problem!?

 

EDIT - wow I can't believe this - I did a remote reboot of my router (I am at work) and now the MobiLinc works - I am so sorry - I should have known better!

 

Dwight

[InsteonNut]

Hi Dwight,

 

Great! Glad you were able to figure it out. Thanks for the follow-up post.

 

Wes