Hi

 

Total Newbie here. I've been trying to muddle through, but, ran into a problem that I can't seem to fix.

 

Read in another forum that remotelinc buttons should be registered in the PLM instead of directly on the devices.

 

I was trying to do that through the isy99i, but it says it can't write to the device.

Yes, it was in linking mode (pressed dim and bright at the same time till led started to flash)

 

When I log in to isy99I, I get a box that says "cannot communicate with 14.0A.03.1 (14 A 3 1). Please check connections.

 

Then it says "Failed writing device link (14.0A.03.1) [-200000/-51]

"Failed writing device link (14.0A.03.1) [-200000/-51]

 

The same thing appears twice in the pop up box.

 

If I put it in linking mode and write updates to device, I get a system busy with a progress bar which goes away, then all the address of the buttons show a red exclamation mark to their right.

 

I tried to view both the log and error log (cleared them first), there is no information. Tried putting the remote near the PLM, no luck.

 

Also tried upgrading the firmware to 3.1.2. The upgrade was successful, but the problem persists.

 

Any help is greatly appreciated.

 

Thanks

 

Jerry

Hi again

 

Figured it out.... I have two remotelincs and I got them mixed up. Had the wrong one in linking mode.

 

I pulled the battery cover and relized my mistake, I was able to get it all working.

 

Thanks

 

Jerry