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Thermostat comes up as unsupported device


cul8rv8

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Posted

I am new to the ISY, it was delivered Friday while I was out of town. So last night when I got home, I started playing with it, had a few issues here and there, but finally figured out those were created by my anti-virus. Today, I've got all my INSTEON devices added, but had some troubles with my 2 thermostats.

 

When I first was trying to add them, they came up as unsupported devices. Did a search, found that I needed to update. Updated to 3.1.14. These were the first devices I was trying to add, so it was no big deal doing a factory reset and re-enter. I re-added the thermostats, and I swear that I saw them show up correctly, but when I went to create a program based on a thermostat, I could not select a temperature as a condition. Went back to the main tab, and to one of the thermostats, and it still shows as "Unsupported Device." Not sure if this is because I have the integrated Venstars (2491T1E) or not, but I assume so.

 

My work-around was to delete the thermostat I'm trying to work with, then re-add it without the Auto Discover Device Type, but rather setting it to the 2441V. Now when I go to the program tab, I can select the setpoint as a condition on a program. Is this the best way to do this, or is there something I'm missing? Also, will this work-around cause any issues.

 

On a side note, I still cannot get the thermostats to show up in MobiLinc. I only have the Lite version currently, as I want to make sure I can get it to do what I want before I purchase the iPhone app.

Posted

OK, I'm starting to figure this stuff out. I closed out and went back in, and the GUI is a little different. When I look at the add device page, the all-in-one thermostat is now listed, whereas it wasn't before. I think when I looked before, I had gone in using http://www.universal-devices.com/99i, and this time I used my local IP address.

Posted

Using that URL would have invoked the 2.8.16 level of the Admin Console. You can verify you have the correct Admin Console but going to Help | About. There are two lines, one labeled Firmware which the level in the ISY and the next line labeled UI is the level of the Admin Console. Both should indicate 3.1.14.

Posted

Thanks for the help, Lee. My apologies for the newb-ish question. I have several of them in my head, but I'm trying to search for the answer or figure them out on my own. It's just taking some getting used to how the ISY works, as well as the programming. I'm finding that what I come up with in my head that I want to happen can be difficult to put down in a program. I'm sure it will come with time.

Posted

On a side note, I still cannot get the thermostats to show up in MobiLinc. I only have the Lite version currently, as I want to make sure I can get it to do what I want before I purchase the iPhone app.

 

Pretty sure the Lite version only allows the use of 2 devices. You have to buy it to get full functionality. If you have more than 2 devices the thermostat may not be showing up, if the Lite version even allows thermostats.

Posted

Basically I added just the thermostats first, and they weren't showing as my 2 devices on there, which was odd to me. I posted on the MobiLinc forum, thermostats aren't included in the current Lite version. Of course, I still haven't read the description in iTunes, so it probably said that on there. :) They said they plan to add thermostat functionality to the new Lite version to hopefully be released after the first of the year. MobiLinc certainly isn't critical to me, but thermostat control is the main thing I want out of the app. The other functionality is nice, but none of it is really needed currently, so I'd rather try the free version with my thermostats to decide if it's worth buying the full version. My biggest question is how much will I really use it, and does that warrant spending the money on the app.

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