Dumb question on adjusting switchlinc light level via isy99i

[CT]

Hi,

 

Have a dumb question, with probably an easy answer. I am trying to adjust the on level and ramp rate on my Switchlinc via my isy99i. I just downloaded the latest version of the firmware for the isy, and all of my scenes are running fine. I also have "automatic writes to devices" on. When I click on a device - lets say kitchen can lights, which is a Switchlinc 2476D dimmer, I can turn it on and off via Universal Devices Administrative Console. But when I click on the "On level [applied locally]" and click it to lets say 50%, nothing happens, it doesn't write anything to the dimmer. I have even tried right clicking on the device and click on the "Write updates to device" and it does nothing. If I navigate to another device and then come back, the level is where it was at before, and has not changed to the 50%. Now I have used this isy99 for about 1 1/2 years and have not had a problem with it (as far as I know), so do I need to just unplug it and plug it back in, or am I doing something wrong here. Before, I would make this adjustment, the isy would write the changes to the switch, I would power off and on the switch, and the changes would take effect. Now, the isy does not even write the changes to the switch, and I have tried multiple switches just to be sure.

 

Thanks,

CT

[LeeG]

First run Help | About and verify the Firmware line and the UI line just below Firmware are both there and both indicate 3.1.17. If this is not true then clear the Java cache and be sure the URL for accessing the Admin Console is the correct URL.

 

There have been a few problems reported where Java did not report the movement of a slider. Try moving the slider to a different position and release the cursor. A progress bar should appear when Java notifies the Admin Console of the slider move. If the Progress bar does not appear what level Java is being used?

[CT]

The Firmware line and UI line are both 3.1.17, I then upgraded my Java to the current version. I also unplugged and plugged back in my isy99i. Things are working now. Thank you for your help.