Program/Device Issues

[jmed999]

Hello! I have several programs and they all work flawlessly except 2 that involve the same device. When I turn the device on and off in the Admin Console it responds correctly, but when the program runs it doesn’t change the state of the device.

 

I have had communication issues with this device before but it works great now that I added a filter to something else. It is very responsive when I make changes via the Admin Console since I added the filter to the other electrical device.

 

Any ideas or suggestions?

 

Thanks!

[LeeG]

Does it change the Current State column for the device?

 

An ISY Program issues the same Direct command for device control as the Admin Console. Run Tools | Diagnostics | Event Viewer with Level 3 selected. Run the Program in the way it is normally invoked.

 

Is a command sent to the device?

 

If not does the Last Run Time match when the Program should have run?

 

Was the device renamed at some point?

 

Post the Program

[jmed999]

When I click on "on" or "off" the "current state" does change in the admin console and in the event viewer it consistently says max hops = 3 and hops left =2.

 

Sometimes when I reboot the ISY it says it can't communicate with the device but then it does perfectly when I change the state in the admin console. When the program runs nothing happens 4 times out of 5.

[jmed999]

My program is as follows...

 

If
       On Sun, Mon, Tue, Wed, Thu
       From    Sunset 
       To      12:00:00PM (same day)
    Or On Sat, Fri
       From    Sunset 
       To       2:00:00AM (next day)

Then
       Send Notification to 'XXXX XXXX e-mail' content 'Landscape Lights On'
       Set 'Landscape Lights' Fast On

Else
       Set 'Landscape Lights' Fast Off

[jmed999]

The program just tried to run and this is what the event viewer said...

 

 

Tue 08/21/2012 08:05:54 PM : [ Time] 20:05:54 0(0)

 

Tue 08/21/2012 08:05:56 PM : [ Time] 20:05:56 0(0)

[LeeG]

Midnight is 12 AM, Noon is 12 PM. The Sunday thru Thur part of the If has the To time before the From time.

 

It should be 12 AM (next day)

[jmed999]

Shoot...you are right!