Help New isy setup not linking

[DynamoDave]

Hello,

 

I got my isy994. Firmware is v.3.2.6 and PLM status says connected. When I click on start linking, I don't get any popup. The PLM beeps and I try linking a switchlinc and it seems to link. However nothing happens on the admin console.

 

already upgraded to latest java.

rebooted computer

power cycles isy and plm.

 

Any help would be greatly appreciated.

 

Thank you,

 

Dave

[LeeG]

That can be AV or firewall blocking the data the ISY is pushing out to the Admin Console. What AV is being used? Kaspersky is a common blocker.

[DynamoDave]

Hi I am using Avast. Disabled it and now it is working. oh my.

 

I did a factory reset before and lost the daily 3 am status program. Can you send me a copy? Also what is the "Auto DR" scene and why can't I remove it?

[LeeG]

Avast is another common blocker. The ISY can be put into a White or Trusted list (nomenclature may be wrong, I don’t use Avast). There should be several forum entries describing the Avast configuration.

 

The QueryAll Program is as follows ...

 

If
       Time is  3:00:00AM

Then
       Set Scene 'My Lighting' Query

Else
  - No Actions - (To add one, press 'Action')

 

I renamed the Scene on my 994. It may be ISY Lighting or something like that on yours.

 

Do not delete Auto DR. There is a forum entry that explains what it is for. Not a good idea to be deleting things you do not understand.

[DynamoDave]

Thank you Lee. I will google how to add the ISY as an exception to avast. For now I have just disabled avast. Guess I won't try and delete things I don't understand... good advice.

 

BTW what does the QueryAll program do?

[LeeG]

I think Auto-DR has to do with power management but I'm not sure of that. On the East coast power management is not the topic it is in the West.

 

The QueryAll insures the ISY has the current Status of all devices. All the devices are linked to the PLM so it should be aware of state changes. However, not every powerline is good so it is possible to miss a state change.

[DynamoDave]

Lee,

 

Thank you for all your help. I really appreciate it. Working on those scenes and programs now.

 

All the best,

 

--Dave