MikeBro Posted October 7, 2012 Posted October 7, 2012 I have an older Icon lamp dimmer #2856D2 (v1.2) that I can add to my ISY-99ir pro, but I get "Cannot communicate with Try (4 B1 2D 1). Please check connections." The error clears when I query, but then always occurs again when any control is sent. This is with a lamp or with nothing plugged in. Other devices work on the same outlet. The log is empty, and when I select error log, I get "Request failed". I am using firmware 3.2.6. Any help would be appreciated.
LeeG Posted October 7, 2012 Posted October 7, 2012 Run Tools | Diagnostics | Event Viewer at Level 3. Issue the On or Off command and post the trace. EDIT: include a Query in the trace after the On or Off command failure.
MikeBro Posted October 7, 2012 Author Posted October 7, 2012 This is a query, ON, query. Sun 10/07/2012 01:56:01 PM : [iNST-TX-I1 ] 02 62 04 B1 3D 0F 19 00 Sun 10/07/2012 01:56:01 PM : [iNST-ACK ] 02 62 04.B1.3D 0F 19 00 06 LTSREQ (LIGHT) Sun 10/07/2012 01:56:01 PM : [iNST-SRX ] 02 50 04.B1.3D 1B.FC.37 27 00 00 (00) Sun 10/07/2012 01:56:01 PM : [standard-Direct Ack][04.B1.3D-->ISY/PLM Group=0] Max Hops=3, Hops Left=1 Sun 10/07/2012 01:56:01 PM : [ 4 B1 3D 1] ST 0 Sun 10/07/2012 01:56:01 PM : [ 4 B1 3D 1] OL 255 Sun 10/07/2012 01:56:01 PM : [ 4 B1 3D 1] RR 31 Sun 10/07/2012 01:56:05 PM : [iNST-TX-I1 ] 02 62 04 B1 3D 0F 11 FF Sun 10/07/2012 01:56:05 PM : [iNST-ACK ] 02 62 04.B1.3D 0F 11 FF 06 LTONRR (FF) Sun 10/07/2012 01:56:06 PM : [iNST-SRX ] 02 50 04.B1.3D 1B.FC.37 A7 11 FE LTONRR (FE) Sun 10/07/2012 01:56:06 PM : [standard-Direct Nack][04.B1.3D-->ISY/PLM Group=0] Max Hops=3, Hops Left=1 Sun 10/07/2012 01:56:06 PM : [ 4 B1 3D 1] ERR 1 Sun 10/07/2012 01:56:11 PM : [iNST-TX-I1 ] 02 62 04 B1 3D 0F 19 00 Sun 10/07/2012 01:56:11 PM : [iNST-ACK ] 02 62 04.B1.3D 0F 19 00 06 LTSREQ (LIGHT) Sun 10/07/2012 01:56:12 PM : [iNST-SRX ] 02 50 04.B1.3D 1B.FC.37 27 00 FF (FF) Sun 10/07/2012 01:56:12 PM : [standard-Direct Ack][04.B1.3D-->ISY/PLM Group=0] Max Hops=3, Hops Left=1 Sun 10/07/2012 01:56:12 PM : [ 4 B1 3D 1] ERR 0 Sun 10/07/2012 01:56:12 PM : [ 4 B1 3D 1] ST 255 Sun 10/07/2012 01:56:12 PM : [ 4 B1 3D 1] OL 255 Sun 10/07/2012 01:56:12 PM : [ 4 B1 3D 1] RR 31
LeeG Posted October 7, 2012 Posted October 7, 2012 Thanks for the trace data. The ICON NAKed the On to 100% request. This is not a powerline communications problem. What type of load is plugged into the ICON, incandescent or other? If not incandescent try a conventional bulb and make sure the device is switched On so the ICON can sense the load.
MikeBro Posted October 7, 2012 Author Posted October 7, 2012 I tried it with no load, and with incandescents. D'oh, when I plugged the lamps in, I had the switches off. Apparently the Icon needs a load? In any case, it works great now. Thanks again!
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