Hi,

 

I've been using the door kit for about 2 years and up until about 6 months ago it was working perfectly.

I first noticed that the keypadlinc light wasn't going off when the door was closed, the light stays permanently on.

The door is still working, it goes up and down via the KPL or the actual garage door opener but the light always

stays on.

Today I had some time and tried to do some checking. I noticed that the IO Linc green light remains permanently off.

 

Does anyone know what the problem could be? Is there any further info I can provide that would assist?

 

Here is a link to my set up which hasn't changed: http://forum.universal-devices.com/viewtopic.php?t=4092

 

Door open events:

 

Thu 10/18/2012 02:44:53 PM : [iNST-SRX    ] 02 50 12.BA.68 00.00.03 CB 11 00    LTONRR (00)
Thu 10/18/2012 02:44:53 PM : [standard-Group][12.BA.68-->Group=3] Max Hops=3, Hops Left=2
Thu 10/18/2012 02:44:53 PM : [  12 BA 68 3]      DON   0
Thu 10/18/2012 02:44:54 PM : [iNST-SRX    ] 02 50 12.BA.68 19.75.00 41 11 03    LTONRR (03)
Thu 10/18/2012 02:44:54 PM : [standard-Cleanup][12.BA.68-->ISY/PLM Group=3] Max Hops=1, Hops Left=0
Thu 10/18/2012 02:44:54 PM : [iNST-SRX    ] 02 50 12.BA.68 19.75.00 41 11 03    LTONRR (03):  Process Message: Ignored
Thu 10/18/2012 02:44:54 PM : [standard-Cleanup][12.BA.68-->ISY/PLM Group=3] Max Hops=1, Hops Left=0

 

Door close events:

 

Thu 10/18/2012 02:46:01 PM : [iNST-SRX    ] 02 50 12.BA.68 00.00.03 CB 11 00    LTONRR (00)
Thu 10/18/2012 02:46:01 PM : [standard-Group][12.BA.68-->Group=3] Max Hops=3, Hops Left=2
Thu 10/18/2012 02:46:01 PM : [  12 BA 68 3]      DON   0
Thu 10/18/2012 02:46:01 PM : [iNST-SRX    ] 02 50 12.BA.68 19.75.00 41 11 03    LTONRR (03)
Thu 10/18/2012 02:46:01 PM : [standard-Cleanup][12.BA.68-->ISY/PLM Group=3] Max Hops=1, Hops Left=0
Thu 10/18/2012 02:46:01 PM : [iNST-SRX    ] 02 50 12.BA.68 19.75.00 41 11 03    LTONRR (03):  Process Message: Ignored
Thu 10/18/2012 02:46:01 PM : [standard-Cleanup][12.BA.68-->ISY/PLM Group=3] Max Hops=1, Hops Left=0

 

Thanks, Wayne

If the I/O Linc Sensor state Green LED does not come on the issue is the magnetic sensor, wiring to magnetic sensor or the I/O Linc is defective (least of likely possibilities). Try shorting the wires from the magnetic switch near the I/O Linc terminal strip. If the Green LED comes on it is an issue with the magnetic switch or wiring to the switch. If the Green LED does not come on try a new piece of jumper wire from the I/O Linc GND to the Sensor input.

Thanks Lee, Indeed it was the magnets, perhaps they have lost some of their magnetism.

I attached a more powerful rare earth magnet to the bottom of the existing one screwed

onto the door and its working now.

 

Many thanks for you help, Wayne