dpierre Posted November 2, 2012 Share Posted November 2, 2012 Hi... Installed a second 8 button KPL (2486DWH8) V6.0 and it works fine except for the fact that I can't get the ISY to control the LED's. When I try to change the brightness levels I get an error that states: "Request failed" I've power cycled the ISY and looked thru the posts and can't find a resolution. My other 8 button KPL works fine. Link to comment
LeeG Posted November 2, 2012 Share Posted November 2, 2012 Try a right click on the KeypadLinc Primary node, select Diagnostics | Query Insteon Engine. If that does not resolve run Tools | Diagnostics | Event Viewer at Level 3. With trace running do another Query Insteon Engine. Then change the LED level and post the event trace. What does Help | About show for Firmware and UI? Link to comment
dpierre Posted November 2, 2012 Author Share Posted November 2, 2012 Still nada... Here's the log Link to comment
LeeG Posted November 2, 2012 Share Posted November 2, 2012 I think something happened during your post. There is no event log. Also need the Help | About information for Firmware and UI levels Link to comment
dpierre Posted November 5, 2012 Author Share Posted November 5, 2012 I added two files, one screen shot in a msword doc and the log itself Link to comment
dpierre Posted November 5, 2012 Author Share Posted November 5, 2012 I don't see it either??? I sent it again. If for some reason it's not getting thru can i send via email? Link to comment
LeeG Posted November 5, 2012 Share Posted November 5, 2012 You can send the event log to lwgwork@embarqmail.com. A .txt file cannot be attached to the forum. The event log should be very short. Edit under WordPad and copy/paste into post as any other text. Link to comment
johnnyt Posted November 6, 2012 Share Posted November 6, 2012 I had this problem as well as the same error when I tried to change toggle mode. The KPL in question was one I had done a "replace with", which I learned can cause problems intermittently. I ended up having to reconfigure the KPL manually from scratch. Or to be more accurate, I plugged in a spare I keep and built it up to match the problematic one (don't forget the programs) then removed the problematic one from ISY and physically swapped the h/w. Sent from my iPod touch using Tapatalk Link to comment
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