dobenland

I did factory reset on the switch and removed references to the switch from the Alexa app. The light can now be manually turned on and will stay on. Tried adding switch back to Alexa app but Alexa doesn't discover the device, so no voice control of the switch.

After migrating from ISY994i to eISY the Insteon on/off switch in the laundry room will not stay on. Manual press to turn the light on will turn the light on but it will turn itself off within a minute. This is persistent. It will stay on when turned on using the UD Mobile app or the Alexa app or the old Universal Devices app. My wife doesn’t use the apps and wants to be able to manually turn the switch on and have the light stay on. Any ideas for troubleshooting?

I was running Zone Alarm firewall/antivirus but had disabled it. when clearing cache I only checked the first 2 boxes. Anyway, once I made the migration from ISY994i to eISY then both computers worked and no proxy errors. Thanks for your input and help.

Now on to the ISY994i to eISY migration. I will read and understand the migration document before I go any further. https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide

Thank you! All is working now!!

I switched computers and got Admin Console up and running ... still version 4.9.0. I did a backup. Then upgraded to 5.3.4. After the upgrade to 5.3.4 my password no longer works so is will not allow me to login to Admin Console. The isy994i is still working and interfacing with Amazon Echo and ISY programs are running and operation properly. What can I do about my password?

I cannot upgrade to 5.3.4 because Admin Console comes up and then I logon and it shows my device list for just a second and then it gets "I/O Error: ProxyDevice" and then it crashes immediately. I do not have time to do anything except watch it crash. I am running version 4.9.0. I have quite a few insteon devices that are controlled by my ISY994i. Years ago I did some programming to control garage lights with motion detectors that took several iterations to get right. I'm not sure I could do that programming anymore. Any other suggestions?

Admin Console (Lan) starts to load after I sign in then gets "I/O Error: ProxyDevice". I can see the list of my Insteon devices right before it gets the "I/O Error: ProxyDevice" and then it crashes. I am on version 4.9.0. I have purchased a new eISY device to migrate to but It says the backup from the ISY994i is too old. With the error I get on the old device, I am unable to update the software to get a good backup to load to the eISY. I want to get the programming I did using motion detectors and garage lights on the new eISY. Can someone help me? ...Please??

Getting HTTP error 500 at login ISY994i

Mine is working now. It started working while I slept ... great!!

Is the portal down?

Same