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Thank you Michel, I contacted the Utility Co. and they didn't have a clue what I was talking about. They did give me the number of the third party Co. that gathers the information. I contacted them and they need to know what you/I need to have from them to be able to monitor my meter. I have sent an note to sales to determine the exchange details. Thanks, Dennis

Thank you Michel for the response, What is the cost of exchanging the radio? My Utility is WE Energies (SE Wisconsin). Thanks, Dennis

I currently have a ISY994iZ/IR PRO and would like to know how to upgrade it to a ZS. I would also like to know how to determine if I have a Smart Meter and what is the process to get my ISY 'Provisioned' by my power company. Thank you, Dennis

Thanks for the reply, Michel. It't too bad, it looks like a thermostat that has features that I can use. If it was compatible with the ISY. Dennis

Greetings, Can anyone tell me if this thermostat is compatible with the ISY-994iZ? ecobee EB-SmartSi-01 Smart Si Zigbee-Compatible http://www.smarthome.com/29919/ecobee-EB-SmartSi-01-Smart-Si-Zigbee-Compatible-Wi-Fi-Thermostat/p.aspx Thanks, Dennis

Thank you Michel and your team. I have received the replacement unit and it's up and running. I continue to appreciate the way that you and your team support your procucts and your cutomers. Kudos!! Dennis

Thanks for you help Michel, Reseating the sd card several times did not change the blinking error light. I will contact sales@universal-devices.com. Thanks, Dennis

Michel, The error light was not blinking. Now that I have reseated the SD card the error light is blinking as well as all three blue lights are on steady. Dennis

Thanks to all for the information. I will put the information to use once I get the new 994i up and running. So far, I'm having a little difficulty getting access to the 994i. When it powers up the power light comes on and then the send & receive lights come on and then the memory light flashed momentarily. The power, send, and receive lights stay on steady. On my original 99i, only the power light stays on. When I go to http://www.universal-devices.com/99i, I get two error messages: 1. Socket Open Failed java.net.Connect Exception: Connect refused: no further information 2. XML Parse Error http://192.168.x.xxx:51675/0/d.xml Then I get a blank command console. Any suggestions? Dennis

I just received my new ISY-994i/IR Pro to replace my ISY-99 Pro. I have some questions. 1. Can I do a backup of the 99i and restore it to the 994i to move my system from one to the other? 2. How do I activate/move my Network module to the new device? 3. I would like to give the 99i to my son. How do I restore defaults to the 99i before I pass it on? 4. Where/how do I obtain the Zigbee module to install in the new 994i? The purpose being to enable energy monitoring via Brultech or other compatible technology. 5. What is 'UDI’s EM3'? Thanks in advance for any help, Dennis

Just upgraded from 2.7.10 to 2.7.11 and it looks like everything is there. When I do 'About', it shows my URL. However, the internet access that was enabled in 2.7.10 does not enable in 2.7.11. When I try to enable it, I get the message "Failed Enabling Internet Access". When I fire up the Java applet, it shows both the local and internet addresses. If I select the internet address (while local), it loads up. When I have a chance to try it remotely, I will. Dennis

Hi, I'm interested in being able to print the contents of each program not just a list of the programs. I did not know if this is what was meant by the previous post or not. Thank you, Dennis