Nishal

I second that. Thank you. That help me.

Appreciate they are working on it. But I don’t think it’s asking for a lot to say we have made this progress and this is pending on a periodic basis. I get worried when you say they are working on other things and not getting a progress update. Does that mean matter is not critical and if it takes 2 years it’s ok because of other priorities? If that’s the case then don’t advertise it when buying. All of this unknown due to the lack of a simple update that something is happening.

Love this company and love then product. Have been a supporter since the first ISY came out. But getting disappointed at the lack of communication on the entire matter subject. I appreciate it’s not a large company and that it will take time. I purchased this with the comfort in knowing this company will do have it and it will be awesome. But for the first time I feel like I am just being strung along with no updates or plans or timeline. Even if they said we have made progress or we are working with a target of x. Something, anything. It’s not new anymore. Almost everyone has created their hub and is integrating devices now. But I want ISY to work as it’s the device I love. Please give us some update.

Oh ok. I misread the note below. Now that I went back and read again after your note, your correct. I am cool to wait. Just I confused myself with all of this. If they are doing any BETA or need help testing, I am always open on the MATTER side. Have some Matter compliant smart plugs and planning to get rid of Insteon and move to other products for switches and things. Insteon while nice is just too costly. And I am afraid that if they sink again, all that money will be gone. Versus other companies that have similar things that are much cheaper in cost. Wont hurt as much if I have to throw them away. Matter As of 09/28/2023, we have successfully integrated with a couple of Matter devices and debugging the remaining issues

Hoping someone can help me out here. I am a little confused on Matter protocol and how EISY integrates / works with it. I understand that Matter is now a protocol that is built by multiple companies to be the standard communication method for supported devices. And Thread is just the communication method like wifi. When I saw that the EISY had a module coming out to support Matter, I jumped on it. I just got it all installed, migrated from my ISY994. Have been a customer for so many years. EISY is my third upgrade with Universal. I have some TAPO Smart Plugs made by TPLink that support Matter. I was setting it up 3 weeks ago (this was before I got my ZMatter USB Module). My Apple Home hub installed it as a matter module no issues. All working, great. I got my EISY ZMatter module and now I am confused as I dont know how and where you install it. Further, I am getting more confused with the references to Zwave in every Matter discussion. Also the ZMatter versus Matter is confusing me. Am I missing something? I tried to install the device via the ZWave Smart add option from the iPhone app (only place I can see to install anything) using the QR code on the Smart plug and the app says invalid or code too small. So what exactly does the EISY support and how do you use it? Appreciate any help.