Ristin

Hasn't work for me yet. Tried a matter plug & light bulb.

I don't see the host name on IPv4. I do see the host name with IPv6. I'm running the latest release (updated a few says ago), I have a dedicated IPv4 DHCP address for EISY, and my router is a micro PC running pfSense.

Thanks! I'll stop wasting my time with the Cync devices. I typically only buy devices that I know work with EISY, but I got the Cync devices from the local liquidator store and were cheap enough not to be a bother if they didn't work. I did find some Matter light bulbs (saw the matter logo) on Amazon last night. They are inexpensive enough to order and play with. I'm sure the code whisperers at UD are working diligently to make Matter, matter.

I need a Dummies guide to the recently added Beta Matter. I've been messing with it but have not been able to connect to anything. I don't know if I even have the right hardware or if the iOS version works yet. Equipment: EISY with latest updates. Z-matter board iOS 18.3.2 running latest version of UD mobile. I have a mix of Insteon and z-wave devices, and a couple Wemo devices via the Wemo plug-in. Matter shows online & active in the administrative console and shows online in UD Mobile Questions: Is additional hardware required? ( i don't have Alexa or Google home) Where do I use the pairing QR code that is listed in the Iox-Matter plugin notifications? Are GE Cync devices actually Matter devices? I have 3 Cync Reveal color bulbs and 3 plugs. What little info I find seems to indicate yes, but I can't connect to them. (Again no idea what I'm doing) I did install Apple Homekit on my phone and when I select add devices, occasionally a Matter device will be listed but I'm unable to connect. Homekit can't seem to read the QR code on the plug and there were no QR codes on the packaging. Thanks

Just received an email from U-Tec introducing the Matter version of of the Bolt lock series. Ultraloq Bolt Finger Print Matter

Thanks for the replies. Very informative and way outside my wheelhouse. Last time I tried programming was high school computer class on an IBM XT/286

How do plugins come to be? I just bought two wifi Ultraloq Pro's before I discovered the z-wave versions. I'd like to control the locks from UD Mobile, but not bad enough to return the wifi versions for the z-wave versions. And also, I'm just curious how plugins are made. Thanks

What are hints for in the device dashboard? It's down in the info section Example: Hint 0.0.0.112

Disregard. I rebooted the EISY and all has returned to normal.

On Monday remote access was working. Last night I discovered remote access was not working and as of this morning still isn't working. UD Mobile is running on an iPhone 14 Pro, AT&T is the provider. All other internet related items work correctly on the phone. I have made no changes to my EISY, UD Mobile or my network/internet setup. When I attempt attempt to test remote access or try to use a device remotely, I receive a popup stating: ERROR - There are no proxies available. I am unable to access my EISY from the Portal webpage. After login the main page shows my EISY and has a green light but clicking any of the tools generates an error. Clicking ISY Web Access I get - Error accessing /rest/status: Internal Server Error. Clicking ISY information gets me an HTTP Error 500 My Portal license is valid. When connected to my home network via wifi, everything works as normal.

lilyoyo1, I bow to you.Your Kung Fu is mighty! I moved the ISY to an exterior window closest to the Enbrighton switch and it now works perfectly. Guess I need to add more line voltage powered z-wave devices to that room to act as repeaters? Thanks

Thanks for the reply. I've read though the Tips & Tricks a couple times. I guess I don't understand Z-wave enough for that to help me. Signal range doesn't seem to be the problem. Now that I've had more time to mess with the switch, I've found that when I press the manual on/off (program) switch on the Enbrighten, it will connect to the ISY for about 3 minutes. During this 3 minutes I can turn the switch on/off remotely and query the energy monitor. During the 3 minutes Agave will see the switch and allow me to control the Enbrighten. After 3 minutes the switch goes dark and the ISY reports no connection and the device disappears from Agave. Press the manual switch on the Enbrighten and it reconnects for another 3 minutes. I've also noticed that the switch does reconnect by itself at some point every 24 hours. Even though I don't have real time communication with the switch, the energy monitor will send an update during the night. I also learned the Enbrighten will respond to queued on/off commands during that middle of the night wake up even though UD Mobile will complain the device isn't connected.

I just installed this switch. I put the on/off switch in the z-wave position and pressed the program button while having my ISY add a z-wave device. The ISY found the Enbrighten switch, connected and installed. Everything was great, for about 2 minutes. Then the ISY lost communication with the switch. I tapped the program button on the Enbrighten and z-wave reconnected and worked fine for another couple minutes. The ISY has no issue reconnecting with the switch but won't stay reconnected. I've just started working with z-wave devices and know very little about the protocol. My other z-wave device is a smoke detector and seems to work ok. The switch is only 20ish feet from the ISY but I did move the ISY closer to see if that helped. No change, same issue. After reading some z-wave posts I updated the ISY's firmware to 5.3.4. Still having issue.

Dang it! Just realized I posted in the wrong forum sub-topic.

A few months ago the power light started to flicker and go dim. It got progressively worse until now the LED is dim all the time. A quick google indicated the power supply was the likely culprit. Changed the power supply but the LED was still dim. The Rx, TX and Memory LEDS are still retina searing bright so maybe the power LED is going bad? Since everything else was functioning properly I didn't worry about it. Jump ahead a month and I start noticing that every time a door sensor is triggered the ceiling fan lights would briefly flicker. Happens on both fanlinc controlled ceiling fans. Jump ahead again and I noticed one obscure program wasn't working. I don't know how long the program hasn't been working. I logged into the ISY yesterday to investigate and got the following errors: On top of this error, nine more dialogs pop up but they are all blank. Clicking each one closed, this dialog popped up: However nothing loads, its just stuck until I click the close X. I do have internet connectivity and the portal indicates it can communicate with the ISY. Agave can communicate locally and remotely. Clicking Yes shuts down the console, clicking No leaves the console open With the console open, each time I click a tab I get the Java error pictured above, but after closing the error dialog I can make changes. The console isn't displaying any device states but I can control the devices via console. While clicking through menus I also noticed this: I do have the Z-Wave dongle installed. I don't have any Z-wave devices but normally there would be a menu here for configuring Z-wave. and finally after a reboot right before staring this post I received all the above errors and these as well: I tried deleting the Java cache as listed in another post but that didn't change anything. I had planned on upgrading to a Polisy in the near future only to learn Polisy is no more and now its Eisy. I'm happy to upgrade to Eisy but I've been spending money like a drunken sailor the last two months and need to build up the frivolous expenditures account before buying Eisy, so the ISY needs to last another month or so. I guess I need to figure out if this is a hardware or software issue so it doesn't follow me to the Eisy. So the TL;DR of this long post is: Is my hardware failing or do I have a software issue? Thanks

Over the past 6 weeks the ISY's power light has been getting dimmer and dimmer. A quick Google search indicated the power supply was the likely culprit. I tried a different power supply of correct voltage, amperage and polarity. Same results. Power LED is still extremely dim. So far my ISY is functioning properly and the other LED's are the normal overbearing brightness. Normally I wouldn't be too concerned, but UD seems to be out of stock on everything if my unit completely fails.