alixer

@paulbates no, a restore does not fix the situation

I would say yes I did do this but it did not go smoothly and I had to do multiple attempts. It does appear that everything is working now EXCEPT the ISY is not receiving events from physical presses of the switches. Everything else works perfectly fine. Do you think it is safe-ish to redo the replace PLM instructions again and see if I get better results?

I attached two images of the events when using the admin console. This first is sending the On command and the second is the Fast Off command Yes, and everything seems to be working fine except I'm not receiving events in the ISY from physical switch interaction (which seems to be why the programs are not firing). I am running a Mac. They are the same. Screen sot attached. And I did clear the Event Viewer before testing physical presses of the switches, that is why it was empty. I was just showing that I am indeed looking at level 3, device communication events. When events are triggered from programs running on timers I see events. Also the Open Weather node server running on the Polisy is also triggering events.

OK that wasn't it. I moved the PLM off of the power strip and still I see no communication to the PLM in the admin console when any device is physically pressed? Is this a red herring or a real issue? Attached is what I'm looking at in the event viewer and also one of the switches I am testing with showing the switch type and version

None of my switches cause an event to show up in the Event Viewer when physically pressed. They all show events when operated from the Admin Console or from programs. It does seem like an interference issue. I know the PLM manual said not to put the PLM on a power strip but I'm wondering in practice how do people work around this restriction? Can the PLM be on an extension cord? Is there any type of power strip that will support the PLM? The ISY requires 2 electrical outlets (with PLM) and it has to sit near my network switch to connect there. My old PLM was operating just fine in a power strip for 8-10 years. When I got this new one I plugged it into the same spot just assuming it would work exactly the same but now I'm thinking this is the issue.

I've been double tapping that button for 8 years so I don't think it's a timing issue. Also I switched the program to run on the "Off" command as a test and it still does not work. Also, if I run the Fast Off command from the Admin Console it does not work. I'm wondering why I don't see the communication in the event viewer when I physically press the switch. Like the signal is not being picked up by the PLM. Interference? Of course Scenes work just fine, it's only programs running from switch presses that is not working...

Yes, if I simply run the Then clause it works fine. Here is the text

Nothing mismatched

So this is interesting. If I click the on/off buttons in the admin console I see the events show up in the event viewer. However if I go to the physical switch and press it I do not get any events showing up in the Event Viewer. That can't be the expected behavior can it? The device "works" in both cases as it turns the light on/off

It shows nothing under status (so hasn't been run since last reboot a couple of days ago). But again I don't know if that's because it's not receiving the Fast Off signal or the dimmer switch is not sending it. If I select Fast Off from the device in the admin console still the program does not get run. Regarding the red exclamation points and 1011 icons, there are no exclamation points. There is one 1011 icon and that is by a battery operated device. That device seems to be working though. I put it in link mode and did a restore. It is correctly controlling the light I want it to control but the 1011 icon will not go away. I have another batter device that I disabled as I was not able to put it in linking mode or factory reset. Going back to Fast Off command, is there a way to see if the device is sending the command?

Yeah they were super speedy in replying. Said the OS is too old and device needs to be sent there for repair. Regarding the isy994 issues, do you think it's a problem with restoring my new PLM? I was just thinking it was really outdated software causing things to not restore properly. Do you have any ideas? Issue number 1: I have programs that are supposed to run when I do fast on/off from a dimmer switch. For example, if I double press my dimmer switch in my master bedroom it will turn off all of the lights in that room/bath room area. I cannot tell if Fast Off is not sending a Fast Off signal or if the program is not receiving the signal. How to tell? The programs that I have running on simple timers are working fine. For example turning on exterior lights at sun down.

Thanks I submitted a ticket. While I wait, I can no longer ssh into my polisy after one of the reboots though IoP is running and PG3 is running. I get "connection refused" error. Is there a simple way to get rid of this error or do I need to buy an old monitor cable and connect directly to the Polisy to get in there?

I have the isy994i still running and all of the Insteon devices are still linked with that. It mostly works but not all the way as I mentioned in my original post. I want to migrate from there to ISY on Polisy. So I am trying to get IoP working correctly and then I will migrate from isy994i. But clearly something is not working correctly if I cannot even upgrade it from 5.4.4 to 5.8. Regarding the battery powered devices I only have 2. One I was able to successfully relink and the second devices seems to be corrupted. I cannot put it into linking mode nor factory reset it. I have disabled it from the ISY for now. So right now I'm running v 5.3.4 on my isy994i and v 5.4.4 on Polisy. Only the isy994i is linked to the Insteon devices currently and the PLM is plugged into the icy994i.

I tried this and it did not help. I also upgraded the BIOS with "Upgrade BIOS" from the Configuration tab of the admin console. After this process I tried the upgrade packages again and still no upgrade.

Thanks, yes I did select all 3 check boxes. Firmware and UI match as "Polisy v.5.4.4" Polygot 3 is running version 3.0.63 I've tried several attempts at updating the packages and nothing works. Is there a manual process that can maybe nudge me forward to v5.5

Hi All, I have an older isy994i with 50+ Insteon devices plus a Polisy that I use for some Node Servers like MyQ, Open Weather, Ping, etc. It's been running great for 8-10 years and then last week my PLM died. I ordered a new one, swapped it out and things mostly worked but not everything. For instance Fast On and Fast Off commands from dimmer switches no longer work. Programs that are run via key pads no longer work. I can no longer adjust ramp rates on dimmers. Mostly small stuff but still broken. This sent me down the forum rabbit hole. So since isy994 is no longer supported at I have a Polisy already I figured I would upgrade my system to Isy on Polisy and get up and running on the latest and greatest. However, it's hard to tell how I should get to the latest and greatest. From IoX Launcher I selected Polisy and Admin Console (it shows that I am running version 5.4.4). It tells me that version 5.8.0 is available. I select System > Configuration and Upgrade Packages. it asks for confirmation and when I click Yes the console immediately closes and there is a beep. After some time I hear 2 beeps from the system but that is it. According to the upgrade instructions I should get 4. I clear Java cache, delete IoX Launcher and start.jni and redownload start.jni. When I run the IoX Launcher I see that I am still running 5.4.4. I've tried a couple times with the same results and also tried the Help > Automatically upgrade to 5.8.0 option. No upgrade happens. So my first question is, is my system too outdated for this process to work? Do I need to ssh into my Polisy and upgrade manually? If so what are the instructions to do that. I found instructions in the forums to run a manual upgrade but they were from 2021 so I thought there might be something more useful. My second question is, what should my end goal be if I'm just trying to get Isy running on my Polisy with the latest and greatest. Thanks - Alex

What does this step in the prerequisites mean? ” - If you have not already done so, reconfigure your Climate Module to point to HAM Weather Stations instead of WeatherBug. Without this configuration, ISY will not process Climate Information. This is especially important if your previous station didn't include a station close to you.” I have the Climate Module but it hasn’t worked in some time as my understanding was that UD stopped supporting it. I don’t see HAM nor WeatherBug as an option. Thanks

I just received my Polisy in the mail. I see v 5.0.16+ is a requirement but it is not an official release as far as I can tell. Just curious because I noticed this release candidate is now 6 months old. Is there something I am missing or should I go ahead and use this version "Release 5.0.16C (RC1)"? Thank you