PB11

@Clive Alcock I'm realizing that I may have failed to offer clear details on what I was trouble shooting. Your solution definitely gave a line break for the email based alerts. My issue is with SMS alerts. The <br/> does not correct the jumbling of alert content within sms.

@Clive AlcockOk thanks. I'm slow to respond but will definitely try this. Michele had responded to a ticket i had submitted and informed me this was something that would be addressed in the next release.

No luck with the linebreak in html or txt.

Ok. Thanks Tried changing the heartbeat variable but after looking at the program details i think that takes 25 hours to trigger an alert

Other then triggering a sensor, is there a way to send tests?

Have been using the program set up that @belias created for about four years now. I can’t overstate my appreciation for the work that was put into this. Recently, my SMS alerts have been showing up unformatted, so it’s very difficult to see what alert is associated with which leak sensor. I’ve tried formatting the SMS message with colons or semicolons with no luck Wondering if anybody knows what punctuation is required in an sms to trigger a “return”? Thanks kindly

My favs not updating while remote. can’t test local as I’m away from property. have installed the most recent patch.

Updated UD mobile still no status on favourites.

Strange thing is. At this moment the shortcuts on my iPhone are not working while the shortcuts on my ipad are. both are on the same wifi network and have connectivity. Cant see what the difference is.

Thanks Javi I see reference to 5.7.2, but my polisy is running 5.7.1 and when I run update it stays at 5.7.1 so I assuming it must be the newest? ill look into the local connection settings as my favourites randomly stop working. thanks again.

Appears my Polisy isn’t online. Starting to suspect it’s going offline on a semi regular basis.

I have about 20 shortcuts which update colours and icons based on device status which have worked fine for several weeks. lately the status updates have been very sporadic. Tonight, only my variable shortcuts are updating. Polisy up and running. Network is fine. Uncertain why my favorites fail to update.

Seems to have just come online

Just submitting now.

Anyone submit a ticket?