DSchaffer

So this all started with intermittent and irregular eisy going offline. This was solved after researching and finding I had the wrong version firmware. Once I tutored myself on backing up the system and then updating to v5.8.0 all was well in eisy land for several months. This past week, UD Mobile notified me the system was offline. I pressed the "button" until it turned red and then pressed again until it turned blue. This put me back online. This was similar scenario to before I upgrade the firmware. This time after putting the system back online, I left town and in a few hours it went offline again. When I attempted to restart the system I just could not get it back online. I tried unplugging, going through all the reset, reboot, and shutdown steps and it still would not work. The last step was factor reset and this still did not work. Then I started going through the steps again with pressing the button until it turn red and then pressed again to turn blue. This worked. I don't know why or what combination made it work. Is there some settings or updates I am missing that might be responsible for this behavior? Let me add since my original post, I have now gone online, offline, online, and now offline again.

Javi, Thank you for your reply. As soon as I got home last night I checked my wife's phone and EVERYTHING that was wrong all of a sudden was normal. I spent hours on trouble shooting and 20 hours later no problem at all. Thanks.

Right after activating the Wifi option on the eisy my wife's UD mobile is acting similar to what is described above. Both our phones login under the same account. My UD mobile works, but her UD mobile does not on her phone. Delete , re-installed, and repeat. Does not function properly (e.g. Icon not indicating whether a device is on or off. When I am able to turn a device on, I cannot turn it off. Very odd. Happened right after turning on Wifi option on eisy and only one phone.

Dr. Mr. Bill I tried your suggestion and it did not resolve the issue. I went back and reviewed all the connection. I then changed the wiring of Box 1 and made it Box 2 and Box 2 to Box 1 wiring. I used the wiring diagram in the SwitchLinc online instructions. That seemed to the solve the problem. I do not know why it solved the problem as the Insteon Instructions did not specify which Box should be wired Box 1 or Box 2. Thanks for your help. Sluggo

I have been using Insteon controls for over 1-year. Integrated into the ISY late last year. I have never setup 3-way circuits on Insteon. I only conquered FanLinc and the associated 6 button switch, which was a learning curve. I tried a simple 2 switch setup. Using the Insteon SwitchLinc I setup one line box and one load box for a 2-way circuit. I got to the point in the instructions where: "SwitchLincs and connected load will turn on (only SwitchLinc in Box 2 will operate load)." This is exactly where I got to, Box 2 operated the switch and Box 1 only energized when the Box 2 was on. If I used Box 1 to turn off the light Box 1 would not operated to turn on. Only if I switched Box 2 on. From here I moved into the ISY. I tried every configuration I could try and tried to do an extensive search online for this problem, I went over and over the wiring. I setup and re-setup the scene. Making the recommended controller vs responder settings. Nothing I could do would change how either switch would work. I could never get Box 1 to sync with Box 2. I did not try, using a different switch, reversing Box 1 and Box 2. I tried to research this on my own but to no avail. Any assistance or suggestions would be appreciated. Thank you. David