tandar

I've done that but adding another uuid doesn't show the second ISY online. I assume thats because I have to purchase a second portal module to connect. I seem to recall a post regarding one portal module covering multiple ISY's under the same account. Looking to confirm or refute that. Thanks

I've purchased the portal module and connected to my main ISY. I'd now like to add a second ISY on the account. Do I need to purchase another portal module? Also, the portal warns of a subscription fee staring in Jan for more than one ISY. How much will this fee be? Thx

Michel, can you give an example of what you are referring to as "utterances" on the list you submitted? Thanks

The log is only showing that Alexa acts on the word "kitchen"Even when it hears "kitchen cans" it turns "kitchen" (a separate light) on/off. It doesn't seam to understand "pendant" or "cans". When it it heard turn on "family room spots" it responds with "can't find family room" dropping the word "spot" Do you see something different?

Interesting... "Kitchen" is the only word that appears to be working for me too

Just sent as well

Mixed results here. Turn on "kitchen" works. Turn on "table" doesn't despite the fact that Alexa heard the correct thing each time. Does ISY need a refresh when changing spoken words? I'm already telling Alexa to refresh izzy after a change

Great exposure. What app is shown in the first picture?

A security research firm has found that three top-selling smart home automation hub products available on Amazon put households at risk... Any speculation on the devices this article is referring too? http://www.cbronline.com/news/mobility/security/smart-home-hubs-put-families-at-risk-of-attacks-4638463

I just Deleted and Re-added all 25 devices. Not too difficult - just a lot of "system initialization" and "system busy" time. Programs work fine. I lost scene memberships but having the previous topology as reference, replicating scenes was straight forward. All devices now show the E2 01 in the device link table. Thanks again for the help.

Thanks Lee. Is there any way to preserve device references in programs? I assume that once a device is deleted, any programs listing the device would be automatically modified to reflect the missing device. If this is the case, would an export of the program and then a re-import after the device is reinstalled work? Thanks again.

Good Morning Guys, The Address of the PLM is 34.E7.FD Here is a Device Link Table from a SwitchLinc Relay v.28 that does not show level 3 communication 0 : 0FF8 : A2 00 34.E7.FD FF 1F 01 1 : 0FF0 : 00 01 2A.A1.DF FF 1F 01 And here is a Link Table from and Icon Relay Switch with similar issues: 0 : 0FF8 : A2 00 34.E7.FD FF 1F 01 1 : 0FF0 : A2 03 07.DC.AE FF 1F 00 2 : 0FE8 : A2 03 07.E6.F8 FF 1F 00 3 : 0FE0 : 00 00 00.00.00 00 00 00 And here is a table from a SwitchLinc Dimmer that does show communication events 0 : 0FF8 : A2 00 34.E7.FD FF 1F 01 1 : 0FF0 : E2 01 34.E7.FD 01 00 01 2 : 0FE8 : 00 00 00.00.00 00 00 00 I suspect that at one point (2 yrs ago) I may have deleted the PLM while replacing a unit. If this is the case, is the only way to rebuild the system to delete and re-add each non-communicating device? Brian, How do I perform a communications test specifically on the Access Points? I got 2 V2 2443's Thanks!

The problem has reoccurred. Most of my devices were not showing any communications traffic so I assumed the PLM was failing. I replaced a V 1.B PLM with a new v2.1 PLM, powered the PLM first and then the ISY, restored the PLM. I still have the same problem; most of my devices do not show any level three communications yet they all show up after a query. All the programming and scenes work fine and manual links all respond correctly. I've tried a factory reset of some devices combined with a restore device and still no comms. I suspect that this has been going on for some time. I just failed to notice the lack of status updates since I don't usually care what the state is displayed as I'm assuming the links have been corrupted for awhile so a restore from backup is not practical. Does this seem like an issues with corrupted links? If so, what is the best way to rebuild my system? I've got a lot of time invested in programming and I would hate to lose that work. Thanks for any help Sent from my iPad using Tapatalk

All appears to be working correctly. I did a factory restore to the PLM and then file/restore devices. Now the PLM link table shows almost 500 links and the device states update instantly when locally switched. PLM is not defective. Thanks for the comments and help Sent from my iPad using Tapatalk

Thanks Brian. But now I'm curious; What function does "file/delete modem (PLM)" serve and when is it required? If the PLM ID is removed from each device is there no way to re-write this information other than a restore from backup? Sent from my iPad using Tapatalk

Michel, I've got back ups from about each each month but since I'm not sure when the problem started, I don't know which one is a good backup. If I do a factory reset on the PLM should I file/delete the PLM before I restore? Sent from my iPad using Tapatalk

Michel, I've never deleted the PLM as far as I know. I plan on doing a factory reset on the PLM this weekend and hope that solves the problem. If I restore the ISY with an older backup (I'm not sure what would constitute a "good" backup) and then restore the PLM, and assuming that works, could I then restore the ISY with my latest backup or would that just reintroduce the problem?

I tried again to "restore modem (PLM)" and this time noticed that it only took about 10 sec! progress bar goes to 1% and then the process finishes. During a previous restore it got to 1% and I walked away thinking it would take much longer. So does a 1% restore further confirm a bad PLM?

Brian, I counted multiple times and consistently get 17 links Sent from my iPhone using Tapatalk

Thanks guys. Firmware is 4.2.18. PLM is at a ripe old age of about 2-3 years. so I know I'm living on borrowed time. I've had PLMs fail in the past but I wasn't sure if these symptoms were consistent with a failing unit. I've got a bad unit from another installation so maybe I'll try to rebuild that one. Thx again I'd like to hold off replacing the unit until UDI make a PLM available[emoji2] Sent from my iPhone using Tapatalk

The PLM Link Table shows 17 items. Sent from my iPhone using Tapatalk

Lee, Thanks for the reply. Tried the restore. No effect Sent from my iPhone using Tapatalk

I'm hoping someone can confirm that I've got a bad PLM. When locally switched, none of my 20+ devices broadcast the change. Level 3 event viewer shows zero activity (other than motion detector traffic). However, when manually queried in the Admin Console, all the devices update and show the correct state. All devices work properly when controlled directly from the ISY, linked devices (responders/controllers) work, and all programs work fine. I've got multiple Access Points with solid green lights. I've tried to move the PLM to different locations with no change. I've Restored the PLM as well. I'm not entirely sure when this problem started since I haven't monitored device states in a while. I run a query program each morning. I noticed recently that MobiLinc was not showing the correct state and this triggered a closer look. PLM is a 2413S V1.B (ISY PLM info/status shows v9B) Thanks for any help/opinons

I have not had any problem linking or using this sensor. Please elaborate on the issue that are you addressing. Thanks, tandar Sent from my iPad using Tapatalk

I'd like to connect my isy99i to an EnvisaLink. The ISY Network Module is required. But when I look under Help/Purchase Modules in the console (v3.3.10) the UD site says "No additional modules available" Do I need to upgrade my ISY? Thanks, Tom