tandar

I'd like to connect my isy99i to an EnvisaLink. The ISY Network Module is required. But when I look under Help/Purchase Modules in the console (v3.3.10) the UD site says "No additional modules available" Do I need to upgrade my ISY? Thanks, Tom

Problem solved I finally got got some time to look at the issue a little closer. I tried a higher IP address as suggested - no luck. After reading through Mark's detailed response (thanks BTW) again, I decided to go back to basics and check everything. I realized that I had the wrong Gateway! Once I put in the router as the gateway, everything works!. Syncing to the NTP server and emailing just fine. Thanks again Tom

Michel, Once again thanks for the help. Unfortunately my router (Linksys WRT54g V5) does not allow for DHCP reservations. Any other suggestions are of course welcomed but I think I'll just have to live with the limitation for now. On another note... It doesn't take a whole lot of reading in this forum to realize that you and Universal Devices have set the high water mark when it comes to support and listening to your customers. Two replies over the weekend are certainly not the norm for tech companies. I just hope that as your company continues to grow, you'll continue to place an emphasis on this level of customer support. This really differentiates you from most other companies and ensures long term customers. Thanks Again

Hi Michel, Yes, I do have a red exclamation point Yes, I configured the ISY with a static IP I just tried to send an email using smtp.comcast.net and I get; [-50001] Mail server failure [AUTH LOGIN not Accepted] I've double checked user ID / password When I check "Use TLS" I get: [-50001] Mail server failure [Connection failed] Thanks for the help!

I am not able to sync my isy/99 (v 2.7.9)(Windows 7) with an NTP server. Not a big deal to manually sync to my computer but, when I enable Syncing (set to sync every 24 hours) the event viewer shows activity every 15 secs: Sat 01/30/2010 11:03:20 AM : Setting Time From NTP Sat 01/30/2010 11:03:35 AM : Setting Time From NTP Sat 01/30/2010 11:03:50 AM : Setting Time From NTP Sat 01/30/2010 11:04:05 AM : Setting Time From NTP Sat 01/30/2010 11:04:20 AM : Setting Time From NTP Sat 01/30/2010 11:04:35 AM : Setting Time From NTP Sat 01/30/2010 11:04:50 AM : Setting Time From NTP Is this normal? I'd like to sync automatically I've tried numerous NTP server addresses: pool.ntp.org, time-b.nist.gov, etc. as well as the IP equivalents. I always get the "[-60006] NTP server not responding" error My computer syncs just fine to time-b.nist.gov Any help is appreciated -