TUhl01

Totally puzzled. Did not have time to look into what I experienced last night with the device offline message and authenticate message stated on the Ring plugin that I viewed on UD Mobile. Viewing this morning on AC, all devices are online, and no messages are shown on the Ring plugin. All is well at this time. Thanks@bmercier for the quick action taken to resolve the RING problem.

Updated as stated to 1.2.6 4 hours ago and just got an offline message for 1 of my Ring devices. The Ring plug-in has a message to authenticate. Any suggestions.

Re-authenticating worked for me for a short period of time. Have done many times without permanent success.

Having the same problem here. Deleted Ring plug-in and reinstalled as well as doing a reboot of EISY. Did not help correct this problem.

Not available in Apple App Store or TestFlight at this time.

Where can this be found to update UD Mobile?

Why do I continually see this message, when currently on 1.2.3. for this plugin? Version 1.2.2 of this plugin is available.

I just downloaded the beta version in TestFlight that is ready to install. Will the current functionality be impacted? All is working great and don’t want to get into trouble. I just did a backup. Did you have any issues upon installing the beta version with the current functionality?

Got the same error when synced UD Mobile. Could be due to not having the Matter function in the app. Would like to know when IOS update will be available.

It's under the Z-Wave tab on the Admin Console.

I have not seen the new version in the Apple App Store. What is the version shown. I'm on Version 1.1.88.

Same here. Glad to hear I'm not the only user not seeing Matter in either application. A ticket has been submitted on my end. Just received this reply regarding my ticket on Matter not appearing: Javier Refuerzo wrote: Hi Thomas, Beta versions are awaiting approval from both Google (Android) and Apple (iOS). Usually gets released in 24-72 hours.

Installed about an hour ago. Do not see a tab to add a Matter device. Other, all seems to be as before update.

Any progress on this problem?

After updating to 1.3.3, all my user defined audios were scrambled with the default audios. In turn, the programs that included AudioPlayer code were updated with the audio that now resides in that slot. Each program had to be reviewed and changes made to play the right audio. A ticket has been submitted.