Ed Sybesma

Yes, that's how I know the upgrade didn't work: Firmware loX v.5.8.4 (2024-06-27-11:35:44) Ul loX v.5.8.4 (2024-06-27-11:35:44) FYI, I submitted a ticket and Michael is having me reflash my EISY. I just hope that goes smoothly!

That link gives me The error message: This site can’t be reached Check if there is a typo in eisy.local. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN

Hi Techman, after the upgrade attempt, Java required me to upgrade Java in order to log into administrative console again, and I did so. I had not previously downloaded and updated version of the IoX launcher, but have done so now. Unfortunately, that didn't change anything.

The recovery instructions seem to apply to the situation where “your eisy does not come back online after 2 hours”. My system is up and running just fine, but simply hasn’t upgraded. I will submit a support ticket before going through that procedure, but was just hoping someone had a quick answer.

Guy, thanks. It logged me out of administrative console and told me to log back in. It never told me specifically to reboot but I assumed it rebooted itself since it logged me out. In any event, I did reboot just now and still no upgrade. I should add that in UD Mobile I received notifications telling me that the upgrade was in progress and later that “Upgrade complete!”

I have now tried upgrading my EISY both from administrative console and from UD Mobile. In both cases, dialogues and notifications tell me that an upgrade is in progress and eventually the system reboots, but when I log back in I am still on loX v.5.8.4. Any suggestions?

Yes, that's definitely a better option than UD mobile. The reason a word processing alternative would be useful Is that I have a few moderately large programs which I occasionally wish to copy and modify many lines. I was just hoping, but it's not a common or significant issue.

Is there any method for editing programs outside of administrative console,, e.g., in a text editor or Word, and then import them into EISY?

FYI: restoring the backup did the trick so that at least EISY is working again.

Yes And since I disconnected my EISY this time (as opposed to other times in the past), it's UUID changed. Now nothing is working on the EISY. Do I have to re-recognize all of my devices (or perhaps just restore my backup)?

Thank you for your suggestion. It led to new information which is in itself baffling. My router does not recognize the Polisy at all, even though the LED lights on the back of the Polisy indicate that there is network communication going on. (The EISY is not connected.) Is it possible that my Polisy died a quiet death during the time it was not in use? I have rebooted everything twice now, my router, Polisy, my computer.

In answer to your question, I switched from Polisy to EISY somewhere around December 20. At that time they were running the same firmware and the same data file. I don't think there has been a change in the firmware in the meantime, but I'm not sure. The data file in the EISY has changed and the Polisy has not been used since then. If I rephrase your suggestion as follows: "If so, remove power from the PLM and the eisy, wait about 15 seconds then connect the PLM to the Polisy, power up the PLM, wait 15 seconds then power up the Polisy", that is exactly what I tried and it did not work. Again, my ISY/IoX finder would not recognize the Polisy.

How can I temporarily revert back to Polisy from EISY? I am using the same Power Linc Modem, model 2413S, for both Polisy and EISY, with the appropriate adapter for EISY. I attempted to switch back by disconnecting the EISY, connecting the Polisy to the PLM, and then starting up the Polisy, but my ISY/IoX finder would not recognize the Polisy. (EISY is now reconnected and is properly recognized.)

Incidentally, one reason I care about the path for beginners is the desire to ensure that UD is sufficiently successful that it sticks around for a long time to come, and continues to make the kind of advances we have seen to date. (Of course, one might not want it to be so successful that it gets bought out by some giant corporation or goes public. Sorry, Michael.)

I definitely would not want a dumbed down version in terms of capabilities. I don't think there has to be a trade-off between that and easing the path for beginners.