Ed Sybesma

Thanks Techman. Since I already have the serial adapter cable, that's pretty much a wash for me. Are there any other pros or cons?

It is time to replace my old 2413S. I have a new, unused 2413U. For use with EISY, are there any pros or cons as between the two?

I submitted a support ticket in order to get access to files and instructions for "re-flashing" the EISY.

Yes, the reflash did take care of the problem.

Yes, that's how I know the upgrade didn't work: Firmware loX v.5.8.4 (2024-06-27-11:35:44) Ul loX v.5.8.4 (2024-06-27-11:35:44) FYI, I submitted a ticket and Michael is having me reflash my EISY. I just hope that goes smoothly!

That link gives me The error message: This site can’t be reached Check if there is a typo in eisy.local. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN

Hi Techman, after the upgrade attempt, Java required me to upgrade Java in order to log into administrative console again, and I did so. I had not previously downloaded and updated version of the IoX launcher, but have done so now. Unfortunately, that didn't change anything.

The recovery instructions seem to apply to the situation where “your eisy does not come back online after 2 hours”. My system is up and running just fine, but simply hasn’t upgraded. I will submit a support ticket before going through that procedure, but was just hoping someone had a quick answer.

Guy, thanks. It logged me out of administrative console and told me to log back in. It never told me specifically to reboot but I assumed it rebooted itself since it logged me out. In any event, I did reboot just now and still no upgrade. I should add that in UD Mobile I received notifications telling me that the upgrade was in progress and later that “Upgrade complete!”

I have now tried upgrading my EISY both from administrative console and from UD Mobile. In both cases, dialogues and notifications tell me that an upgrade is in progress and eventually the system reboots, but when I log back in I am still on loX v.5.8.4. Any suggestions?

Yes, that's definitely a better option than UD mobile. The reason a word processing alternative would be useful Is that I have a few moderately large programs which I occasionally wish to copy and modify many lines. I was just hoping, but it's not a common or significant issue.

Is there any method for editing programs outside of administrative console,, e.g., in a text editor or Word, and then import them into EISY?

FYI: restoring the backup did the trick so that at least EISY is working again.

Yes And since I disconnected my EISY this time (as opposed to other times in the past), it's UUID changed. Now nothing is working on the EISY. Do I have to re-recognize all of my devices (or perhaps just restore my backup)?

Thank you for your suggestion. It led to new information which is in itself baffling. My router does not recognize the Polisy at all, even though the LED lights on the back of the Polisy indicate that there is network communication going on. (The EISY is not connected.) Is it possible that my Polisy died a quiet death during the time it was not in use? I have rebooted everything twice now, my router, Polisy, my computer.