I understand. Its just that this is one of those things which causes home automation to have the shitty reputation it has to begin with.
So now I have two options:
1) spend 2 hours ripping the device back out of the wall, returning it to smarthome, getting a different one, and then finally reprogramming my ISY99
2) spend $400 getting a new ISY, and then spend another (hopefully) 2 hours upgrading, and (hope) nothing else breaks in the process.
Not exactly what I had in mind when I needed to replace a failed dimmer.
With 140 devices scattered over 2 properties, I now have 8 error devices in the last 6 months. No usable diagnostics. Good thing I'm handling this myself. If I called an electrician, that would end up being $3K, and I'd have to give him a key to my place given how many times he would have been there..... Oh, and one is behind the fridge, and one in a fixture.
fun eh?
[food for thought, not asking for a response, and not interested in a flame war]
I'm a tech guy, and I understand what the conditions under which all this stuff is supposed to work are, and I probably understand more technically about why things are the way they are than almost everyone else here. Thankfully I really couldn't care less about the money involved either.
But If any of this is going to have an actual impact on peoples lives beyond the people who will pick up the screwdriver themselves, then this kind of thing can't be considered normal.
It is not acceptable to ask people to constantly check for new versions of parts of their house and try to figure out compatibility lists when doing so.
Its also not acceptable to have to constantly replace switches and deal with the dreaded comm errors, with no available diagnostic or network verification capabilities.
Maybe none of this is UD's "problem". Smarthome isn't blameless obviously, and I'm sure things are getting better. But that's really not the point.
[iF THE SWITCHES CAN BUILD LINKS BETWEEN THEMSELVES, THEN THERE IS NO REASON WHY ISY CAN'T LET YOU OVERRIDE THE DEVICE SETTINGS AND MAKE IT CONTINUE TO WORK TOO]
And if we are upgrading, then how about we upgrade to something which can actually help make everything a lot better.