jerlands

The best is communication is indicated by Hops Left=3. Lower Hops Left=1 or 0 indicate poor communication. Led lights can create noise as they age or even as new. Electronics can also create noise and should always be filtered at the outlet they're plugged into. For me, CFL's were always problematic and so I replaced all of mine. Jon...

Sorry.. just tested and the slider control for On level if set from the admin console manually sets the on levels either locally or programmatically so maybe this was the problem Jon...

Well, comms still look good. The slider for On level control should be set to whatever level you want the light to turn on to when you press the toggle locally. This can also be adjusted in the admin console or through a program as in the following where the second line represents local control and the first line represents program control. On Levels Evening - [ID 00CA][Parent 006E] If From 12:28:00AM To 6:05:00AM (same day) Then In Scene 'Bathroom Downstairs' Set 'Light Downstairs BR' 20% (On Level) In Scene 'Light Downstairs BR' Set 'Light Downstairs BR' 20% (On Level) Else In Scene 'Bathroom Downstairs' Set 'Light Downstairs BR' 100% (On Level) In Scene 'Light Downstairs BR' Set 'Light Downstairs BR' 100% (On Level) What I have noticed is your network consists of 5 devices which doesn't necessarily make for good comms but you seem to be ok. You might post the programs you use to schedule the lights and maybe something can be seen through that. Jon...

So communications on all devices look good at this time with Max Hops=3, Hops Left=3 or 2 I would think if the interference is from the meter it would be continuous. Do you have anything on the same circuit that might be inflicting some type of noise? Jon...

Ok.. but you're turning on and off the scene. You need to go to each device that has issues and turn it on and off independently. Jon...

Parlez-vous anglais? Jon...

Yes, probably PLM... but I believe you have Event Viewer open to Level 1? You need to open it up to Level 3. Just click the drop down menu and select. Here's what a level 3 trace looks like for 2477d Wed 03/16/2016 07:54:11 PM : [iNST-TX-I1 ] 02 62 38 03 52 0F 11 FF Wed 03/16/2016 07:54:11 PM : [iNST-ACK ] 02 62 38.03.52 0F 11 FF 06 LTONRR (FF) Wed 03/16/2016 07:54:11 PM : [iNST-SRX ] 02 50 38.03.52 30.6C.FB 2F 11 FF LTONRR (FF) Wed 03/16/2016 07:54:11 PM : [std-Direct Ack] 38.03.52-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 03/16/2016 07:54:15 PM : [iNST-TX-I1 ] 02 62 38 03 52 0F 13 00 Wed 03/16/2016 07:54:15 PM : [iNST-ACK ] 02 62 38.03.52 0F 13 00 06 LTOFFRR(00) Wed 03/16/2016 07:54:15 PM : [iNST-SRX ] 02 50 38.03.52 30.6C.FB 2F 13 00 LTOFFRR(00) Wed 03/16/2016 07:54:15 PM : [std-Direct Ack] 38.03.52-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 03/16/2016 07:54:15 PM : [D2D EVENT ] Event [38 3 52 1] [sT] [0] uom=100 prec=0 Wed 03/16/2016 07:54:15 PM : [ 38 3 52 1] ST 0 (uom=100 prec=0) Wed 03/16/2016 07:54:15 PM : [D2D-CMP 00BD] STS [38 3 52 1] ST Converted values Event=0 Condition=0 prec=0 Wed 03/16/2016 07:54:15 PM : [D2D-CMP 00BD] STS [38 3 52 1] ST op=6 Event(val=0 uom=100 prec=0) != Condition(val=0 uom=51 prec=0) --> false Jon...

Just noticed the time differences and possibly IR has nothing to do with it? Also not familiar with "mer." which should read as the day Wed? Edit: I see it's French. Jon...

Ok.. I'll guess I'm not familiar with ISY IR but looks like you've linked a number of devices to transmitter buttons 3 of which seem to respond but 10.CF.11 doesn't? Which device is 10.CF.11? If you use the admin console and active 10.CF.11 on/off you should get hops left= Jon...

After operating the devices copy then post back results. No need to keep it open after issuing an on off for a couple devices. Jon...

Zigbee operates at same frequency as Insteon (915Mhz) but supposedly (pg. 17) doesn't cause interference. If they were to pull the meter they'd have to swap it out and I doubt plug-n-play? Jon...

"The REX2 meter provides communication to the two-way Elster 900 MHz EA_LAN and to the ZigBee 2.4 GHz network" I don't know but imagine all of their meters operate on the same frequencies? That said... Insteon operates on 915Mhz and I don't think 900Mhz would interfere. I suspect you have other issues and possibly induced by noise. You might check the circuits the lights are on and see if removing LED bulbs or electronics has positive effect. Also, you can check comms by opening Event Viewer to Level 3, operating the suspect switches in admin console, copy to clipboard (clipboard looking icon) and paste trace into message post. As pointed out by Larry, better solution is to solve the comm issue if possible. Jon...

Which smart meter did they install? Jon...

Try increasing the timeout. Jon...

Also, you might try changing your timeout to something like 2,000ms Jon...