nowandthen

Thanks to those that offered possible solutions. I really appreciate it. I just got dumb lucky in finding something that fixed the problem.

Solved. Even a blind squirrel... blah blah blah. Reading this thread, again, it made me think about looking at my other UD logins. While only one of the four worked when logging in through the console, and the console entries were blank, I realized that one was for my.isy.io. I logged into that and stumbled around the PG3 area, not sure what button woke up PG3 but I started getting notifications via UD mobile that PG3X was starting up and the ratgdo's where coming online. I can now log into PG3 via the option in IoX Finder. I'd love to know why this path fixed the problem with PG3. Strange side effect: in UD mobile the gate and garage doors used to report Open, Closing, and Closed. Now they report 1 (meaning open from looking at the door), 4 opening, 1 open, and 3 closing. Not intuitive at all. :(

I'm logging in using the credentials I used in V5.X. And I get in. Did they change the login? Can I revert to the previous version? 5.whateveritwas. It worked.

Guy, no matter what I try to add for an alternate url, I get "Not Found".

Guy, that is the address I log in to in isy finder. I'm offered log in and it works as far as the "regular" Insteon/Eisy goes, but not PG3. Techman, that gives this: Both ratgdo's are doing this:

My two ratgdo are not responding in console or on UD Mobile. When I attempt to log in to PG3 I get this: Firefox cannot establish a connection to server at 192.168.xx.xx:3000 (XX's are my network address that I am hiding from this post). On UD mobile it does not recognize the PG3 version: "Could not get PG3 Auth: Could not get current version." I've read that login to console changes at V6 but my login credentials still open console. Everything in console works except the PG3 devices. Any idea what I need to do to re-establish connections to the ratgdo's? The ratgdo's are alive as I can see their activity by logging in via their IP addresses using Chrome. Sorry I'm such a dummy when it comes to the EISY. Long time user but, definitely challenged when it comes to upgrades.

I was notified up an update. I update. The console closes and I open it. But surprise! "The Admin console is not compatible with the installed version of the IoX Firmware". Not all of us live and breath Eisy. We just use it. Now I'm out searching these forums on how to update the console. Please help those of us that are not power users. Updates should not be painful in 2026. How the heck do I update the console? The program says not compatible, then I click OK and it closes. So now I can't open the console. UGH! I thought I saw a message many months ago that this was going to be simplified.

This has been an issue for the last week or two. When I open UD Mobile, the display shows what would be on the home screen even though at the bottom favorites is highlighted. I have Favorites set as my default view when opening UD Mobile. If I close UDM then open it again, favorites are correctly shown. This seems somewhat random. I can't pin it down but it happens at least once a day (incorrect view shown). EISY has not be updated in a long time. 5.9.1, so no recent change there. UD mobile is 1.4.3 Edit: Additional information. A few days ago, twice the app required syncing with ISY, once in the morning and once later in the day. Next day it required syncing in the morning. Have not seen that for a couple of days. related to wrong screen issue???

All is well today.

Lights did not come on at sunset. Looked at console time. It is off by 8 hours. Instead of 5 pm it shows 9 am. Date is correct. I didn't change anything. I restarted the eisy and time is correct for a short period of time then goes back to 8 hours earlier. I have not changed my location. It is Custom [GMT-8.0 Lat 33.xxx, Long: 116:xxx Daylight Saving Rule US-Canada (America/Los Angeles) This is very similar to if I select Los Angeles as my location, so I don't have the + and - messed up. This is the first year where DST changes have been a problem. Firmware IoX v.5.9.1 UI IoX v.5.9.1 Product eisy (5226) Please help, the eisy is insisting on being 8 hours behind. Edit for additional information. Sunrise and Sunset are also wrong. They are off by an hour. My weather station shows sunrise 6:08 am, eisy shows 5:05 am, and sunset, weather station 4:54 pm, eisy 3:52 pm. Edit 2: I found this post that says sunrise and sunset will correct themselves the night after DST change so that takes care of the hour, but not the 8 hour problem https://forum.universal-devices.com/topic/45902-why-is-sunrise-at-527am-when-its-really-at-627am/

Final (hopefully) update on this brutal installation. I plugged the AIMesh node back in. I needed better signal to my Powewalls. Ratgdo continues to work correctly. Not sure why the AIMesh node initially caused a problem, but ratgdo seems okay now. Thanks Goose66 for your help!

TLDR: Skip to "Solution" below. Good idea. I have an Asus router (very new model) within 15-20 feet of the opener/ratgdo (other side of wall). It's set up as an aimesh node from my main Asus router (far side of house). Based on you comment above, I thought it a good idea to test the aimesh node. I reinstalled the ratgdo GDO to see if I can see it in my router under the aimesh node. I also left my phone near that mesh point. Looking in my router, I see 3 Tesla Powerwalls, ratgdo and my iPhone, all under that mesh node. So wi-fi is working in that area through the mesh node. The iPhone shows full strength on wi-fi (judging by the 3 arced "bars".) Not sure that's a great indicator. I have a Tesla solar system. With no aimesh node, the Tesla Powerwalls show 48% signal strength. With aimesh node, they show 74%. I expected more as the node is only about 15' - 20' from the Powerwalls, but some people said Powerwall wi-fi was not very good, so I dismissed it. I loaded the RATGDO dashboard in Chrome this morning. It initially did not show anything. 20 minutes later it was displaying about 10 lines, and was non-responsive, e.g. couldn't turn on light. Oddly, my Netzero app for monitoring my solar would not load when in the garage (nearer to aimesh node than main router). Clue! So I unplugged the aimesh router and reloaded that app, and it came up immediately. I went back to my PC and the desktop UI was fully populated and responsive. I could control all applicable parameters from my desktop. Solution: Sooo... aimesh node is causing issues with wi-fi in that area. I reloaded your ratgdo plugin. With the aimesh router unplugged, it responds in a timely manner. Seems to be working well. I need to figure out why the aimesh node on my network is causing wi-fi conflicts. Still... this does not explain the initialization issues as the ratgdo was plugged into my PC via one of it's USB ports. Look at the number of openings and paired devices. I have exercised the door perhaps 15-20 times when trying to get it to work. Maybe I was sent a used device. Goose66, what do you think I should do with regard to getting another ratgdo32? The reason I ask, I have to do a custom configuration in your plugin using the IP address. I did try to let it discover after unplugging the aimesh router and it failed until I used the custom configuration parameter. Perhaps I just leave it. By the way... FYI: When I mess up the custom configuration parameter, then delete it to try something else, or correct my mistake, the deleted configuration seems to still be there as it continues to fail after correcting. I delete the plugin and reinstall, correctly enter the configuration, then it works. Thank you for your help and patience. You have gone above and beyond. Sadly, the seller of the ratgdo is not responsive.

Spoke too soon. Erratic behavior with the garage door. Slow to respond if it responds at all. Status does not change. Causes the UDI app to hang. Closing the app, then opening it does not release it, still spinning in a circle. I can't do anything with the app, meaning the icons do not show a status or respond. I have to reboot the eisy to get it to release the app. I hate to buy another ratgdo, if this issue is not related to a bad unit. Seller is difficult if not impossible to get a hold of. Not interested in throwing good money after bad. I see another thread of a user having difficulty. but he finally got it working. So I've decided to pull out an old IP camera and put it in my garage. All I wanted to do was make sure I closed my garage door. Remote ability to close it would have been nice, but a camera at least will confirm if I closed the door. Thanks Goose66 for you thoughts and suggestions, sadly it just didn't work out.

Well... The challenge continues... The ratgdo is now in the eisy tree, but all four nodes are stuck at "Writing". I rebooted the eisy and now all is well. What a long, strange road it's been.

Had to use "Custom Configuration Parameters" to get Polyglot to find my ratgdo It loaded the nodes. Hurray! Here's what I did. I entered a custom configuration: Key: gdodevice Value: 192.168.xx.xx:ratgdov32-e2b618 No indication it took other than I didn't get the "Didn't find..." message, I do see Nodes = 4 instead of 0 and I now see the nodes in the eisy. I need to try the other options for custom configurations or set the IP of my ratgdo to static. So solution to my ratgdo setup is the 7th post in this thread that I titled "Initializing a new ratgdo32 Device" and this post. Thanks to goose66 for his assistance and his patience.