Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

n_sievers

Members
  • Joined

  • Last visited

  1. Thanks to all that responded. Since I deleted the program, the issue has not resurfaced.
  2. So following my deletion of the program it was included in, it hasn't occurred again; fingers crossed!
  3. Thank you for your response. It, along with one other device, is associated with 1 program so will just completely delete that program, reset the local ON level to 100% and see if it occurs again...
  4. I have the most bizarre issue occurring with a single device in my system and am looking for any possible insight. I have a single SwitchLinc 2477D that has continued to have random OFF events occurring and in conjunction with that, the local ON level setting chages from 100% to 40%. This is an entirely new system in a 2nd residence that I have set up up from scratch on a new eisy that is currently running 5.9.1. I have another very extensive system that is currently running on a Polisy, upgraded through several iterations starting with ISY 99i many years ago so am very versed in this and have never encountered anything like this previously. The initially installed switch that this was occurring with was a brand new device and after a couple months of this issue randomly occurring and me completely factory resetting the device and restoring with the issue continuin to return, I replaced with a completely different switch and the issue still was randomly occurring. I have completely deleted the device, added as a new device instsead of restoring and this issue still returns! I have checked all of my programs and associations and there is nothing I am seeing that could be the possible cause of this issue. I have reviewed the logs and all is see is a status change to "off" when this occurs and no other events happening in the immediate timeframe leading up to it. Any insight as to what I could look at would be greatly appreciated.
  5. Just tried logging into portal and get "HTTP error 429" message and remote access to UD Mobile is not functioning either.
  6. Just did this and resolved my issue as well, thank you for posting!
  7. Just checked and mine just reconnected a few minutes ago too.
  8. Unfortunately mine still remains disconnected.
  9. Thank you, I appreciate the quick response and will continue to wait.
  10. I have received the notice that the portal maintenance was completed but unfortunately my system's connectivity has not resumed. When logging into the portal, it is still showing as disconnected with no remote access to UD Mobile and Alexa connectivity. I am running a Polisy Pro on v5.8.4.
  11. I just got home from a trip and found my routines that announce sensor change of state are no longer working. I can’t be sure when they stopped for sure but was sometime between last Wednesday and today. I have tried disabling and rebuilding with no success. I am running Polisy Pro on v 5.8.4
  12. I am on a Polisy Pro running v5.8.4
  13. Just got home from a trip and found my routines are no longer working to announce state of change on a contact sensor. I have tried disable/re-enable and rebuild the routine but nothing was successful.
  14. I just completed the UD Mobile update and all of my lock/deadbolt devices using the default icon that was previously a lock keypad, have now changed to lightbulbs.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.