jlloyd_UD

Mike R., Thanks for the reassuring words about the ISY 99i. I spent a few minutes Monday evening with Smarthome customer technical support and have arranged a cross shipment of a new PLM. I am hopeful this instance of a defective PLM is an anomaly and that I will be linking my switches sometime next week. If I have difficulty I will be back on the forums seeking some additional insight and assistance. Jim

Michel and BrianH, Thanks for your help with confirming my suspicion about the PLM. After much more tinkering and jiggling of cables, I have given up. The PLM never gave a green light indication when plugged in with or without the cables attached. Only a brief red flash and then nothing. I have communicated the defect to Smarthome and have a replacement PLM on the way. Hopefully I can get past this first hurdle for home automation with a replacement PLM. And I hope that the reliability of the PLM device is actually good and not representative of the item I received. Best regards, Jim

I purchased an ISY99i controller from Smarthome before the holidays and received it the day before Christmas. I mechanically and electrically hooked up on January 1 but to date I have been unsuccessful in linking a single Insteon device. The ISY seems to be working as I can access the menus and have set time, location and am able to sync with my computer but there is no response when I try to link a Switchlinc V2 Dimmer (2476D). Diagnostics show the PLM is not connected so I suspect that is the immediate cause of not linking. I cannot find any details on the LED for the PLM (2413S version 1.0) but I believe it is off, red and green as I have seen the red and very infrequently the green but mostly no light. I have done the reset several times but have failed to get no other LED light but a brief red light after the 3 second hold when plugged in. The light extinguishes and then nothing. Should it turn green and hold after plugging in? Is this an indication that the PLM is not working properly? I referenced the forums for Insteon and Universal Devices for some hints and did not find much help yet other than more than 6 months ago Universal Devices was advising not to use the 2413S but rather a previous (non-dual band) model 2412S. My ISY firmware version is 2.7.15 which I understand is not the latest but I am reluctant to update before I discern the possible problem with the PLM. I have both reset and reinstalled the PLM and the ISY several times without much luck and have spent several hours researching and tinkering. I have switched the Cat 5 cords carefully assuring connecting the right ports to the router (Linksys WRT160N V3.0) and PLM. I am leaning towards a malfunctioning PLM but am not so familiar with the hardware as to rule out installation error or something that can be remedied by a procedure.