thefunconsultant

As I stated earlier, when I do that the new Insteon switch does work. The problem is that with that configuration My 3-way switch does not work (the white neutral wire for that switch is not in the circuit with the gray wire). When I add the white wire from the 3-way switch then I lose the ability for the ISY to control the new switch and read it's status correctly.

I am replacing a light switch that is a box with a three-way light switch. (The three way controls the entry hall lights, and the single switch controls the exterior light.) I have identified the line, load and neutral lines for the switch I am changing out but cannot get the switch to come live. Here is the wiring coming into the box and their connections: Blue wire ( – line – goes to the switch I am changing out Purple wire (P) – load – goes from the switch I am changing to the light outside White wire with black stripe (WB) – Neutral – comes from the light outside into the box and is bundled with a grey wire and a plain white wire in the box Orange wire (O) – load – goes to 3-way switch Red wire ® – line – goes to the 3-way switch Plain white wire (W) – neutral – bundled with other neutral wires from 3-way switch and single pole switch Grey wire (G) - neutral – bundles with other neutral wires Here is my frustration and question. When I attach just the WB to the Insteon neutral the switch will not come to life. When I place the Insteon neutral wire in the bundle with the other neutrals the light comes on and the ISY99 detects it but cannot control it or read its proper state. When I take the Insteon neutral and the WB and G the light works, but I lose the lights on the 3-way. When I use just the G the light will not work. I have traced the wires to the light I am putting the Insteon dimmer on and know they are the right order. However, I cannot get the lights working, and I do not understand what is going on that the wires that run to and from the Insteon switch to the light outside are not enough, and why the grey wire is needed to get the switch to work. Any thoughts on how this is working, and what I can do to sort it out would be helpful.

Michel – I access the isy using the "ISY" url in my browser. I went to whatismyipaddress.com to get the IP addresses and this is what I got: IP address on my laptop (wireless) is 24.13.213.153 IP address on my desktop (wired) is 24.13.213.153 – Same number for both machines I tried pulling out the set button and it seems to have worked to reset the switches to a fast on/off ramp rate (when the power went out they started ramping up slowly). I should also say that all the switches reacted the same after the power outage, and do not seem to take the programming directives. However, I am still having an issue that when I program the ramp rate in the admin console it says it is writing to the switch with no error, but when I use the switch it is not the new setting. I have unplugged the ISY-99 PRO and restarted it, unplugged the PLM, reset the switches but nothing seems to work. Any suggestions? I am not a very technical person, but so far working with the Insteon switches and the ISY 99 PRO has been pretty easy and straight forward but this ramping programming has me confused.

I have a ISY-99 PRO running the Release 2.8.16 firmware. We experienced a power outage last week for several days and since the power came back on I have been unable to get my ISY to run properly. The ISY can not be found across the wireless network, but shows up fine when I use my desktop that is physically wired into the router. Additionally it does not seem to be writing instructions to my dimmer switches correctly (or completely). I have tried restarting the ISY by unplugging it for up to five minutes and then plugging it back in. I have tried restoring the ISY from a back up file, and I have tried unplugging everything and plugging everything back in the order I installed them. So I have two problems: 1-The ISY is not discoverable from any computer or device other than the desktop wired into the same router as the ISY 2-While I can control my lighting (on, off, fast on/off, dimmer level) from the hard wired desktop through the router to the ISY , when I write instructions to my dimmer switches the instructions do not get written to the switches. For example I want the light over my kitchen island to come on instantly when the switch is flipped locally, I change the level on the ISY administrative console, it says it writes to the switch, but then when I flip the switch it takes 4 seconds to come up to 100% Any suggestions on how to fix these issues would be appreciated.