andrew77

Restore Device did the trick it seems. Thanks guys. 🤘

They are all listed as scenes When I trigger the scene in the GUI the GUI says the light changed but in reality it hasnt Also, this keeps opening when I open the GUI

I used the GUI to ‘replace’ and it’s in the scenes in the gui as it should. I’ll try that.

One thing I’ve noticed is the light doesn’t change when I tell Alexa to change the scene (Ex “turn on Livingroom 30% changes all other lights except the newly replaced swl) What have I forgotten to do?

I've replaced the SWL and it seems to be working. I'll post back in a few days to confirm the issue is solved. Thank you all for the help as always.

I'm trying to replace what I believe is a faulty SWL with a brand new one. But I can get into Start Linking because this keeps popping up

I have. That’s when the issue seemed to have gotten worse That’s what I’ve been thinking. I’ll replace it today and see if that doesn’t help.

Things seem to have gotten worse. When I turn on the SWL with the app it ramps up and down, it doesn’t respond to voice commands and will only turn on by controlling the paddle of the SWL itself.

Just popping in to bump the post to see if anyone has an idea before I just start replacing devices.

I have a SWL (older version) that wasn’t responding properly. It wouldn’t come on with a scene but would if you told it to separately. I tried airgapping it and factory resetting. Then restoring device in the GUI. Now tonight it’s not really responding and sometimes it ramps up to 100% on its own with no prompt Is this salvageable or a remove and replace situation?

This worked. I'm assuming as I only use them during the christmas season they get wonky Thanks again everyone

They were controlling LED christmas lights, same as the other two I've brought them in the house for testing and they still don't respond correctly. I tried changing the problematic ones to 'contact sensor' and Alexa just said it didn't support that. When I tell Alexa to turn them on as lights she says Okay but the error pops up and nothing happens

I have four Insteon outdoor modules (black ones). Two work as they should and two don't. When I press the set button on one of the modules both turn on. Voice commands, commands from the guy, and app do nothing. I get this pop up. I tried restoring one of the devices but that didn't work either. I should add for some reason the two that work are listed as Contact Sensor in the portal, and the other two are listed as Light

Over the weekend I checked out my Alexa app and I think I found the issue. The scene 'basement' was missing, other scenes had two instances of them. I did some housecleaning and I think the issue is solved. I'm assuming there was an update or something and Alexa scrambled a few things.

I can tell Alexa to turn on Basement 100% and turn off Basement 100% and those scenes both work. I just checked my Portal and theres no Spoken or Alternate spoken for Basement 100%) I didn't take 'Basement fifteen percent' out of the portal and put it back in and it works now. I tried the same with 20% and no luck. I went to Alexa's iPhone app and found there were doubles of scenes (two 40% etc) and deleting them has started fixing the issue. I also noticed my main basement scene was missing. I hope this is the final solution. I'm unclear why Alexa doubled some scenes randomly. I'll check back in when I think I've got it back to normal again