I'll give you guys some info first.
I have a Harmony Hub connected to connecting blocks that have IR blasters attached to my AV gear (receivers, Apple tvs, projector/tv etc)
When I say "Alexa, turn on Apple TV downstairs" she says "enjoy the movie" (programmed in the Alexa iOS app) and the EISY changes the lights and the Harmony hub blasts everything to turn on the AV gear.
I have a similar program/routine for upstairs.
Last night they worked fine. Today they are not. The lights change appropriately but the AV gear doesn't turn on at all.
I have the old Harmony remotes and they trigger the scene/AV gear just fine.
I'm assuming the problem is cloud/internet based? Maybe AWS is down?
This again brings me to this post of mine
Will the EISY one day replace all our 'smart home' stuff and be the hub that controls everything?
I'd love that. Especially as EISY has this forum (one of the best forums out there IMO) and most other companies have a help email that takes forever, replies with FAQ answers, etc)
Andrew