andrew77

Worked great. Thank you for that.

This makes sense why the eISY thinks it on. I should be clearer. If I turn the scene on with the iPhone it works. It doesn't work when I give Alexa the command to turn the scene on. Which is why I'm confused. (I'm confused on many levels FYI 🤣)

At one point my Arctic Spa used to react to Alexa commands. I've reached out to them repeatedly and get the runaround of email this guy, email that guy. with zero response back Is this something that could be controlled by the EISY?

I replaced a SWL dimmer and it works fine as far as alexa commands, timers, scenes, etc. But when I try to access it with the iPhone app I get this. Is it maybe looking of the old device? Is there a global refresh or something? Drew

This happened before and I'm not sure how it happens. One light in a scene doesn't turn on but the GUI says it is. (I tried restoring device on this particular one and it didn't help) My Location changed from Toronto to NY Some timer programs arent firing every time. I believe I'm up to date. (5.9.1) I'm unclear what could be doing this. No new appliances or anything for line noise (if thats still a thing) Is there something I can do to check the whole EISY or refresh (apologizes for the lack of correct nomenclature) Drew

I'll try that today and post back. Thank you

Hi Paul, I just checked and yes the new device ID is in all the scenes Should I "Restore link between Bathroom Sconces and Controller" on each scene? Or is there a one and done click I should do?

Actually now that I’m in the room with the new device I realize the gui is reacting properly but the device itself is t responding to the voice activated scenes but it does respond to being told to turn on. I just tried airgapping it but that did nothing.

It seems they work now. I must have had internet connection issues at the time I tried it (not uncommon with rural internet) and didn’t think to blame my crap provider

I didn’t check the scenes I just assumed it changed them with the replace function. It’s always worked fine. I’ll check today and post back.

I had to replace a 2477D and it seemed to work fine. (Bathroom wall light) when I give Alexa the voice command turn on bathroom X% (scenes I’ve created) it doesn’t react. if I say bathroom wall it does respond. do I have to remove and replace the device in each scene or have I missed something?

Everything seems to be working again. I'm unclear why it didn't and now why it does. I'm assuming bit by bit the gear of old will become obsolete and we'll buy new stuff. I'm really hoping the EISY will control all the lighting and A/V gear etc and other things (ceiling fans, other WIFI enabled stuff around the house) I'm not a big fan of having to have Alexa handle some thing and not the EISY

I asked Alexa to turn on the blu ray scene (a/v gear and a lighting scene) and it just changed the lights but didn’t trigger any of the gear. I have the harmony hub and when I get back home I’ll see if the remote triggers everything correctly

I should add timers and scenes work fine. (maybe not timers, I’ll have to check but a few lights that should have shut off this morning didn’t)

I have two Apple TV set ups. When I ask Apple TV upstairs to start (this phrase triggers a bunch of a/v gear and changes the lights) it said apple tv is in a mode that doesn't accept requests when I ask the downstairs Apple TV to turn on it says ‘enjoy the movie’ as it should but then doesn’t trigger any gear is there an outage or something up with some AWS or the portal?