loganjw

I emailed support about this issue two days ago and have had no response so I'm trying here. In attempting to migrate my 99i to 994i, the new 994 flashes the red light when plugged in and the admin console will not display the logon prompt. I've removed the port forwarding in my router for ports 80 and 443 in an attempt to get this working but no luck. Rebooted ISY with no luck. Removed and replaced memory card with no luck. I plug my 99 back in and everything is just fine. Help would be greatly appreciated.

I have a motion sensor which I set as a controller to a bedroom light scene so when you walk in the room and it's dark, the light turns on. This works great except that I don't want the motion sensor to work after I go to bed (say, if someone gets up to go to the bathroom). I wrote a program that says if between sunset and 10:30 pm and control motion sensor is on then turn on the light, but this doesn't work b/c the sensor is set as controller to the scene. If I remove it from the scene, the program works except for a much bigger delay between sensing and switching the light on. I'd really like to get the quickness of the scene controller back while preserving the program. How do I do it?

Ok, so I remoted into a Windows server at the office and downloaded the zip via IE. Copied it back to my Mac's desktop and it installed with no errors. I also was able to do it over wifi. Thanks!

The zip I downloaded is 5.1MB. It must have something to do with my router. I have port forwarding and an assigned IP to my ISY. Not sure how to set my router to allow the file or whatever it's trying to do. I don't have AV since I'm on a Mac.

I use Firefox, but I did try running Admin from Safari and doing the update there. Got the same errors.

I'm trying to upgrade from 3.1.9 and I keep getting "failed uploading file (reported written size is invalid)" and Socket open failed broken pipe errors. My ISY is connected to a switch which is connect to an Apple router. I've plugged my Macbook into the switch, plugged both into the router and I've also tried manually updating and I get the same error. Progress gets to 2%, hangs, then errors. Why does this have to be so difficult?